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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
March 15, 2022
I started looking in January but was unable to find anything. I called back and spoke with Lg and he immediately remembered me. He was able to put me in a brand new car a week later. The experience was anything. I called back and spoke with Lg and he immediately remembered me. He was able to put me in a brand new car a week later. The experience was really good. The dealership was open, honest, and throughout throughout the entire process and of course I love my Lexus. 😍 More
by BOSSLADY4277
Verified CustomerEmployees Worked With
Mike Bannos, LG Sears
March 12, 2022
My experience began with AnnaMaria and Megan who were very helpful with putting a deposit in place to secure the vehicle I wanted. Alex was an incredible salesman who was very understanding and accommoda very helpful with putting a deposit in place to secure the vehicle I wanted. Alex was an incredible salesman who was very understanding and accommodating throughout the process. He had a thorough understanding of the vehicle features; he explained everything very well. Junior in the finance office was phenomenal and didn’t make me feel like he was solely out to upsell me and asked relevant questions to ensure he offered me things that were a good fit for my lifestyle. Even though Lexus of Orland is a 45 min drive I’ll definitely be making the trip for service and future vehicle purchases! More
by Brittany Hurtado
Employees Worked With
Alex Arunas, five stars!, Kevin Martin, Ziad Altamimi
March 12, 2022
Getting my vehicle was a quick process. I didn’t have to spend hours at the dealership trying to negotiate or being forced to purchase something I didn’t want to buy I didn’t have to spend hours at the dealership trying to negotiate or being forced to purchase something I didn’t want to buy More
by KCUBED03
Employees Worked With
Kevin Martin, Aiman Hamdan, Ziad Altamimi, Mo Daoud
March 10, 2022
Fantastic service and quickly purchased my brand new Lexus RX 350 F-Sport. Highly recommend Chris with is professionalism and Ziad performed amazing sharing all the additional options I can purchase. I Lexus RX 350 F-Sport. Highly recommend Chris with is professionalism and Ziad performed amazing sharing all the additional options I can purchase. I highly recommend visiting this store for your next new car! More
by Paul M.
Employees Worked With
Chris Merx, Ziad Altamimi
March 10, 2022
AWSOME SERVICE! ! Alex was my sales person he was so wonderful just how I expected to be treated at a Lexus dealership and more he definitely went above and beyond!!! ! Alex was my sales person he was so wonderful just how I expected to be treated at a Lexus dealership and more he definitely went above and beyond!!! More
by marthacaccavari
Employees Worked With
Alex, Ziad Altamimi
March 10, 2022
Very much what i expected as an evironment from a Lexus dealer. Friendly staff and very flexible with what I was trying to achieve from my vehicle purchase. dealer. Friendly staff and very flexible with what I was trying to achieve from my vehicle purchase. More
by fs1744
Employees Worked With
Refugio, Mike Bannos, Marek Okreglak
