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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
February 23, 2022
Excellent staff, service department is second to none and, very close to home. We enjoy doing business with Lexus of Orland. and, very close to home. We enjoy doing business with Lexus of Orland. More
by hornetf18cv62
Verified CustomerEmployees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan, Chris Kowalis
February 22, 2022
Great, professional and honest service. 100% recommended!! Mark Okreglak (sales) and Mike Bannos (finance) offered a great experience, pleasant and non stressful sales process. No tricks, 100% recommended!! Mark Okreglak (sales) and Mike Bannos (finance) offered a great experience, pleasant and non stressful sales process. No tricks, increasing price or an interest rate. More
by PFIGLEWICZ
Employees Worked With
Mike Bannos, Marek Okreglak
February 17, 2022
Chris was amazing. He treated us with the utmost professionalism and respect. First time Lexus buyers here. And we expect will be longtime loyal customers. He treated us with the utmost professionalism and respect. First time Lexus buyers here. And we expect will be longtime loyal customers. More
by JPASQUALE0
Employees Worked With
Chris Merx, Mike Bannos
February 17, 2022
Had the most incredible experience from start to finish… my salesman Chris was absolutely PHENOMENAL!! So informative about everything and walked me through every single detail of my new purchase… he was pa my salesman Chris was absolutely PHENOMENAL!! So informative about everything and walked me through every single detail of my new purchase… he was patient, understanding and caring and made sure I was completely comfortable the moment I walked in to the moment I left. I would most definitely recommend coming to Lexus of Orland for your next purchase! Can’t speak enough about how impeccable the treatment was that we received. Chris is the real deal! Shout out to Ziyad in the finance department he was so awesome and made the transaction a breeze! I love these guys! So happy and glad I did business with them! More
by Jsweis406
Employees Worked With
Chris Merx, Ziad Altamimi
February 15, 2022
This dealership explained the financing prices and showed me how operate the features in my new Lexus. They were very helpful and told me to ask any questions if need be. I felt appreciated and welcome! me how operate the features in my new Lexus. They were very helpful and told me to ask any questions if need be. I felt appreciated and welcome! More
by themackster
Employees Worked With
Sammie Scott, Mike Bannos
February 12, 2022
Have to say this place was so good to me. Kevin the Gm was very nice and took very good care of me. Ayman in sales was down to earth very intelligent sales man. Zaid In finance was very good at giving me was very nice and took very good care of me. Ayman in sales was down to earth very intelligent sales man. Zaid In finance was very good at giving me a good apr and a very good warranty. Hands down I give this place a 5 star rating More
by shadi1128
Employees Worked With
Kevin Martin, Aiman Hamdan, Ziad Altamimi
