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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

February 11, 2022

Kevin and his team made my our dreams come true. He was very friendly and honest. We will be back for sure. More

by tmart417
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Lorenzo Lowery, Ziad Altamimi
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Feb 14, 2022 -

Lexus Of Orland responded

This review puts a smile on our faces! Thank you for taking your business to Lexus of Orland and for highlighting the help you received from Kevin. Safe travels until we see you again!

February 11, 2022

We were impressed by the level of attention we received from the moment we first visited as well as throughout the buying process. Chris Merx was attentive and knowledgeable about Lexus and our specific v More

by alisaclancy13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake and the other young man who put on our plates were polite and attentive , Chris Merx, Ziad Altamimi
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Feb 14, 2022 -

Lexus Of Orland responded

Congratulations on your purchase! We are thrilled that Chris and the team took such great care of you throughout the process and we hope to see you again down the road. Thank you from all of us at Lexus of Orland!

February 10, 2022

LG and the rest of the Orland Lexus staff were fantastic. Easily one of best car buying experiences. More

by jackbafia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, LG Sears
Report | Print
Feb 10, 2022 -

Lexus Of Orland responded

Thank you for the great review, Jack! We appreciate your support and are happy to hear that the Lexus of Orland team earned your five stars. Drive safely, and we hope to see you back again down the road!

February 09, 2022

This is the second vehicle I have leased from lexus of orland and they are first class all the way. They provide excellent service and treat you like one of the family. They go above and beyond for their More

by Keving1965
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Sammie Scott, Mike Bannos, Chris Kowalis, Lorenzo Lowery
Report | Print
Feb 10, 2022 -

Lexus Of Orland responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a seamless purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

February 09, 2022

They put an aftermarket part on my car and had to do the They put an aftermarket part on my car and had to do the job again. More

by halfpint1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Reid
Report | Print
Feb 09, 2022 -

Lexus Of Orland responded

I am sorry to hear that my team missed the mark. We strive to deliver seamless and professional service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

February 07, 2022

Coming from an out of state buyer - The communication was superb from start to finish with this dealership. More

by KARLIKOHLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior, Kevin Martin, Mike Bannos, Marek Okreglak
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Feb 08, 2022 -

Lexus Of Orland responded

We are thrilled that our team delivered such a positive, seamless purchase experience! Thank you for choosing Lexus of Orland and for taking the time to leave a review. Enjoy your new vehicle!

February 05, 2022

Awesome dealership ,I usually deal with Tony Cesario anytime I bring my car in for service. And it is mainly for the 5 thousand mile check ups because nothing really ever goes wrong with these cars.To More

by Gmanw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Sammie Scott, Mike Bannos, Lorenzo Lowery
Report | Print
Feb 07, 2022 -

Lexus Of Orland responded

Thank you for the excellent review! We are glad that Tony was wonderful to work with. It's awesome that he's so professional, helpful, and kind. We are excited that you love your Lexus RX 350. Thank you for continuing to choose Lexus of Orland!

February 03, 2022

My recent Lexus of Orland was a friendly reminder of what it takes for my Lexus run well Thanks Nicholas More

by glenn.rice643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Feb 04, 2022 -

Lexus Of Orland responded

Glenn, thank you for sharing your great review of Nicholas and the team! We are happy to have you as a Lexus of Orland customer and we hope to see you again down the road. Drive safely!

February 02, 2022

Excellent customer service!!!! Smooth and seamless process, friendly and knowledgeable staff! Thanks Lexus of Orland! More

by abaker_2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aiman Hamdan, LG Sears, Ziad Altamimi
Report | Print
Feb 03, 2022 -

Lexus Of Orland responded

Thank you for giving our dealership such a marvelous rating! Feel free to call or stop by if there is anything else we can do for you. Drive safely! - Lexus of Orland

February 01, 2022

The whole experience was very pleasant. The salesman spent a whole hour going over the car operations. Would highly recommend More

by stretch651
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos
Report | Print
Feb 02, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had such a seamless purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

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