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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

January 20, 2022

They were very accommodating and very polite. I had an amazing experience, I hadn’t bought a car in over 20 years and I decided this was the best place. They took well car of me. More

by ELIASDIAZ38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
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Jan 20, 2022 -

Lexus Of Orland responded

Congratulations on your new car! It makes our day to hear that you had such a terrific experience working with our team. Thank you for giving Lexus of Orland your business and your five-star feedback!

January 18, 2022

Salesman Alex was receptive and didn’t seem like he wanted to sell me a car at all costs. He listened and seemed sincere. More

by VAB2921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Mike Bannos
Report | Print
Jan 19, 2022 -

Lexus Of Orland responded

Thank you for taking a moment to let us know how much you enjoyed working with Alex. It's great to hear that his commitment to our customers stood out to you. Please let us know if there is anything else we can help you with down the road. Safe travels! - The Lexus of Orland Team

January 14, 2022

Salesman was great he had the car ready for me when I got there to test drive ! Very nice would definitely recommend More

by JKOONTZ75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziad Altamimi
Report | Print
Jan 15, 2022 -

Lexus Of Orland responded

Providing an efficient purchase experience is always a top priority, and it's wonderful to hear our team is delivering. We can't thank you enough for recommending Lexus of Orland, and we hope every mile in your new car is as exciting as the first!

January 13, 2022

The best of the best. As soon as I pulled in for my appointment I was promptly greeted, my questions answered then the service advisor let me know exactly why my maintenance light was on. They performe More

by vmshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service
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Jan 13, 2022 -

Lexus Of Orland responded

It was a pleasure to service your vehicle at Lexus of Orland! We are thrilled that our team provided a five-star experience from start to finish. Anthony will certainly receive extra thanks from our team for taking such great care of you. Until next time!

Jan 14, 2022 -

vmshelby responded

My three Lexus vehicles are all serviced in your dealership. Kudo’s to all of you. Your service manager also needs to be recognized for running an exemplary department.

January 12, 2022

It was a pleasure working with the guys over at Lexus! Very smooth and fast transaction. No fuss! More

by etapia510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Y., Mike Bannos
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Jan 12, 2022 -

Lexus Of Orland responded

We strive to make the client experience quick and hassle-free, so this review is music to our ears! Thank you for the kind words and for taking your business to Lexus of Orland!

January 10, 2022

Honest people and honest dealership. Give an online appraisal and stick to it. Other dealers give online appraisal by the company they choose then when you get there they want to change terms. More

by rmg16744
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak, Ziad Altamimi
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Jan 10, 2022 -

Lexus Of Orland responded

We believe in delivering a straightforward experience at Lexus of Orland, and it's excellent to hear you appreciate our integrity. Thank you for sharing how satisfied you are with your recent visit to our dealership, and we wish you many safe and happy miles on the road ahead!

January 09, 2022

very good dealer I will buy another lexus from them no question about it hope fully that time comes. More

by lodera48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Aiman Hamdan
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Jan 10, 2022 -

Lexus Of Orland responded

We are delighted to have earned your continued business and your great review! Thank you from all of us at Lexus of Orland and safe travels until we welcome you back again.

January 05, 2022

Aiman was excellent and very patient. I brought my mom with me to pick up my vehicle and she stated she will definitely come visit with him when she purchase her next vehicle. It was a pleasure working wi More

by LATRISHATRIONBROOKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan
Report | Print
Jan 05, 2022 -

Lexus Of Orland responded

Thank you for the great review! We strive to deliver a seamless and straightforward purchase experience, and it is wonderful to hear that this was reflected in your time working with Aiman. Drive safely in your new vehicle, and we are looking forward to seeing you and your mother back at Lexus of Orland!

January 04, 2022

Everything was perfect and ready to go when we arrived! That’s our 4th from Lexus of Orland so you’re doing everything right! Chris our sales guy was more than helpful and knowledgeable More

by LORIANNMUSSMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Mike Bannos
Report | Print
Jan 05, 2022 -

Lexus Of Orland responded

We're happy to hear our team was able to demonstrate our commitment to great service and provide a seamless car-buying experience. We will certainly let Chris know you appreciated all of his help and knowledge. Enjoy the new ride! - Lexus of Orland

January 04, 2022

Chris and Mike were helpful and responsive to work with! Best of success to you both in the future! More

by DDERKS
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos
Report | Print
Jan 05, 2022 -

Lexus Of Orland responded

Thanks so much for giving Chris and Mike a shoutout. They're both a great asset to the Lexus of Orland team and we're happy you were able to go home happy. Enjoy!

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