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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

January 04, 2022

Very nice people. They kept me informed about the vehicle up until delivery. They were prompt and professional. More

by LATANYASTIGLER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Mariea Bojan
Jan 04, 2022 -

Lexus Of Orland responded

We are pleased that our team was informative and professional. Thanks for sharing these kind words about your experience with the Lexus of Orland team. See you next time.

January 01, 2022

Fantastic purchase experience! Sixth Lexus. Knowledgeable, responsive, and reasonable professionals. Best deal in the Chicago land area! More

by veggy1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos, Mariea Bojan
Jan 03, 2022 -

Lexus Of Orland responded

Congratulations on your newest Lexus purchase! We're thrilled that your experience with the Lexus of Orland sales team went off without a hitch. Enjoy the new ride!

December 31, 2021

Excellent service all through the process. Easy financing and great service from my salesperson. Could not recommend more. More

by djscheeringa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mariea Bojan, Ziad Altamimi
Jan 03, 2022 -

Lexus Of Orland responded

Thank you for the great review! We appreciate your support and are happy to hear that you found the right vehicle working with the Lexus of Orland team. Drive safely, and we hope to see you back!

December 31, 2021

Lexus of Orland went above and beyond to find me the car I wanted. Top notch service! More

by ltunstall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Fredette, Ziad Altamimi
Jan 02, 2022 -

Lexus Of Orland responded

You can always count on our team to take every measure necessary to find you a vehicle that will fit all your needs. We're happy to hear we succeeded, and all of us at Lexus of Orland hope you're enjoying many safe miles in your new car!

December 29, 2021

Adrian Gjergi has been my car salesman for 20 years. My family and I have bought nearly 7 cars, with his assistance. His customer service and customer care is far above expectations. We have complete trust More

by lcobb4181
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Gjergi of Toyota of Orland, Mike Bannos
Dec 30, 2021 -

Lexus Of Orland responded

Thanks for the 5-star review of Lexus of Orland! We are proud to have earned your loyalty and we're glad to hear that Adrian continues to take care of you. On behalf of all of us, we wish you safe travels!

December 23, 2021

Great Customer Service!!!, wait time was short!!! Great Service!!! Thank you for your service!!! Merry Christmas!!! More

by Path
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cesario
Dec 27, 2021 -

Lexus Of Orland responded

We're glad the Lexus of Orland team could be of service, and we sincerely appreciate the five-star review. Let us know if you need any further assistance, and take care!

December 21, 2021

Great service from the entire team at Lexus of Orland. Found a replacement lease vehicle while few new vehicles were available due to supply chain problems. Will continue to highly recommend the dealershi More

by ptmcshane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Chris Kowalis, Ziad Altamimi
Dec 21, 2021 -

Lexus Of Orland responded

Thank you for the support and recommendation! We are pleased to hear that we could earn you business. Enjoy your new lease, and we hope to see you again soon! - The Lexus of Orland Team

December 18, 2021

Service was Excellent! They even emailed me a video of additional items they found after making the requested repairs. I was impressed! More

by Jongordon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony C
Dec 20, 2021 -

Lexus Of Orland responded

Thank you for the great review, Jon! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

December 17, 2021

Excellent people , wonderful facilities and friendly environment. Delivery of vehicle was a very streamline process. More

by Larry98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Chris Kowalis, Ziad Altamimi
Dec 17, 2021 -

Lexus Of Orland responded

Larry, thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

December 16, 2021

Great service and will be back again when it is needed service again. You have nice Treats, too. More

by tres829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2021 -

Lexus Of Orland responded

We're pleased you could enjoy a delicious treat while we assisted with your service needs. Thanks for being a great Lexus of Orland customer!

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