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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
Verified Customer
January 01, 2022
Fantastic purchase experience! Sixth Lexus. Knowledgeable, responsive, and reasonable professionals. Best deal in the Chicago land area! Knowledgeable, responsive, and reasonable professionals. Best deal in the Chicago land area! More
by veggy1019
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos, Mariea Bojan
December 29, 2021
Adrian Gjergi has been my car salesman for 20 years. My family and I have bought nearly 7 cars, with his assistance. His customer service and customer care is far above expectations. We have complete trust family and I have bought nearly 7 cars, with his assistance. His customer service and customer care is far above expectations. We have complete trust in him. And highly recommend him to whoever seeking great care and service. More
by lcobb4181
Employees Worked With
Adrian Gjergi of Toyota of Orland, Mike Bannos
December 21, 2021
Great service from the entire team at Lexus of Orland. Found a replacement lease vehicle while few new vehicles were available due to supply chain problems. Will continue to highly recommend the dealershi Found a replacement lease vehicle while few new vehicles were available due to supply chain problems. Will continue to highly recommend the dealership to others. More
by ptmcshane
Employees Worked With
Kevin Martin, Chris Merx, Chris Kowalis, Ziad Altamimi
