
Lexus Of Orland
Orland Park, IL
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The Salesman and Finance Department were super nice to work with; no pressure on sales and excellent deal closing experience. I went through the internet sales department. The person I worked with was ver work with; no pressure on sales and excellent deal closing experience. I went through the internet sales department. The person I worked with was very responsive. It comes down to customer focus and meeting customer expectations throughout the sales process - from initiation, test drive, pricing, financing and delivery. Lexus of Orland excels in it. Aiman went out of the way to make the delivery memorable. Mike, Finance department, is a fun guy to work with in deal financing. He found good financing deals that worked for us. Overall, a fantastic experience. More
Chris from Lexus of Orland made buying a car smooth and easy. He answered all my questions thoroughly. I was very happy with the overall experience. easy. He answered all my questions thoroughly. I was very happy with the overall experience. More
Service Consultant Mark Zaremba was over the top. Professional, clearly covered the service to be performed and right on the time it would take. During the Tech inspection It was noted that a filte Professional, clearly covered the service to be performed and right on the time it would take. During the Tech inspection It was noted that a filter needed replacing. Mark came out to the waiting area and explained the service.. A very positive experience. A TEN PLUS I have been a Lexus customer for over 25 year. More
Customer service was terrible with a issue on a vehicle I purchased Lexus was doing to much talking and pointing the finger on how this happened instead of taking care of the customer right away very disappo purchased Lexus was doing to much talking and pointing the finger on how this happened instead of taking care of the customer right away very disappointed. More
Friendly staff, great atmosphere and wonderful service. When you get there, the person you have contacted is waiting for you with the car you are interested in. Very organized and do not waste your time. M When you get there, the person you have contacted is waiting for you with the car you are interested in. Very organized and do not waste your time. Management, Kevin, was great and worked with us to ensure we were happy. More
My experience with this Lexus was amazing! Both Mariea and Michael were so nice, helpful and patient with during the process. Both were also friendly and great to talk to. You will feel so comfortable wit and Michael were so nice, helpful and patient with during the process. Both were also friendly and great to talk to. You will feel so comfortable with them. The process for me was very fast. i was in and out with my new car! More
Me experience at Lexis was beyond exceptional. Mariea Bojan sold me my first Lexus. She is professional, patient and delightful to work with. The entire team is amazing. Bojan sold me my first Lexus. She is professional, patient and delightful to work with. The entire team is amazing. More
Two words to describe this dealership is excellence and effectiveness. The staff I worked with were really friendly and eager to work with me. The finance officer was very professional and also helpful. 👏 effectiveness. The staff I worked with were really friendly and eager to work with me. The finance officer was very professional and also helpful. 👏 More
Salesperson was very nice and considerate, attentive to our choice in cars, also professional and knowledgeable regarding inventory. Later rectified some minor issues we had with our new car. our choice in cars, also professional and knowledgeable regarding inventory. Later rectified some minor issues we had with our new car. More
Very professional staff. Very informative and friendly. I enjoyed working with both Mike and Ziad. They were very transparent. No surprises. The process moves very efficiently which I appreciated. enjoyed working with both Mike and Ziad. They were very transparent. No surprises. The process moves very efficiently which I appreciated. More