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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
Verified Customer
March 24, 2021
Excellent service and nice people. I will recommend Lexus of Orland to my friends and family. I'm very happy with my purchase and the service. of Orland to my friends and family. I'm very happy with my purchase and the service. More
by Bogy
Employees Worked With
Aiman Hamdan, Mariea Bojan, Ziad Altamimi
March 24, 2021
The members were awesome no pressure to purchase and great customer service. Sammie was the right salesman for me and I thank him for his professionalism and understanding. Lorenzo was very helpful and great customer service. Sammie was the right salesman for me and I thank him for his professionalism and understanding. Lorenzo was very helpful and patience while assisting me with all the technology features. I will definitely recommend Lexus of orland to my friends and family. More
by Shonda_Nash
Employees Worked With
Sammie Scott, Lorenzo Lowery, Ziad Altamimi
March 23, 2021
Marek Okreglak made everything very easy and took care of me and my family. I have visited 4 different dealerships and the service that Marek provided was nothing compared. He is very knowledgeable, professi me and my family. I have visited 4 different dealerships and the service that Marek provided was nothing compared. He is very knowledgeable, professional and has that personable approach. Marek explained and showed us how the vehicle works and helped us connect Apple play from our phone to our new vehicle. I will recommend my friends and family to Lexus dealer in Orland to go see Marek Ogreglak. More
by Tomasz.gorka
Employees Worked With
Kevin Martin, Marek Okreglak, Ziad Altamimi
March 23, 2021
Excellent service from the set up of the appointment to the signing the papers. I’m very happy with my purchase and the service! I would definitely recommend! the signing the papers. I’m very happy with my purchase and the service! I would definitely recommend! More
by e.thigpen
Employees Worked With
Tara Furst , Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
March 23, 2021
My experience with the employees of of Lexus of Orland Park, IL has aways been pleasant.. Ray Galaassi always greets me with a smile and warm welcome. My service experience on 3/16/21 was great Daruisz Park, IL has aways been pleasant.. Ray Galaassi always greets me with a smile and warm welcome. My service experience on 3/16/21 was great Daruisz Pallica kept me informed of the service needed during my visit. I am very pleased with my experience with the entire staff of Lexus of Orland Park, I l.. They always make me feel welcomed, comfortable and safe even during a Pandemic . More
by SKNFXR
Employees Worked With
Darius Pawlica, Ray Gallassi & Bob V.
March 23, 2021
Fantastic service I would definitely recommend anyone in the market for a Lexus to stop by and see Sammie. He was very patience and worked hard to find me exactly what I wanted best car experience ever. the market for a Lexus to stop by and see Sammie. He was very patience and worked hard to find me exactly what I wanted best car experience ever. More
by Shonda_Nash
Employees Worked With
Sammie Scott, Lorenzo Lowery
March 22, 2021
Chris was very respectful, professional answer all my questions and insured me I’ll love my new vehicle. The salesman explained all the vehicles to my understanding. questions and insured me I’ll love my new vehicle. The salesman explained all the vehicles to my understanding. More
by AFLET39
Employees Worked With
Chris Merx, Jimmy McColgan, Ziad Altamimi
March 22, 2021
Went to service today to get a few lingering things addressed in my new car. Tony was on the spot waiting for me. Lorenzo, Jimmy, Joe all stopped to say hello. Lorenzo very responsive on tech issues a addressed in my new car. Tony was on the spot waiting for me. Lorenzo, Jimmy, Joe all stopped to say hello. Lorenzo very responsive on tech issues and thanks to Tony for the referral to Lorenzo. Great support team and a great car. Buy one. More
by patbrozowski
Employees Worked With
Tony Cesario. Joe Pervaza, Jimmy McColgan, Lorenzo Lowery, Ziad Altamimi
