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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
March 11, 2021
Lexus of Orland by far has been one of the best and exceptional dealers in Illinois. There was No hassle, No pressure sale, or purchases at all. Our sales man Aiman was very helpful and was willing exceptional dealers in Illinois. There was No hassle, No pressure sale, or purchases at all. Our sales man Aiman was very helpful and was willing to do what he can and never gave up. He's a great listener as well, respectful, knowledgeable, kind, and courteous. From beginning to the end. Also, thanks to Bob and Mike who made the process as easy as possible. Bob, had been helpful with our trade-in and new car pricing. Price matching my offers from several other competitors I have been to. At the time of deciding to purchase the car, my credit union had already closed. I decided I was willing to drive home and be back early the next day to finance my purchase through my local credit union bank instead but, Aiman and his team especially Mike, worked hard so that I didn’t have to do any of that. So, I appreciate it very much as it had saved me a lot of time and money and from having to drive back and forth. Mike got me the lowest rate possible comparable to my local credit union bank approved/offered me. He is also fast and super organized in his work and getting all my paperwork done. Can't ask for a better team of people to work with. My overall experience was great and the 3 hours drive me and my family took to see the car we wanted was well worth it! My family and I had been treated with respect and professionally throughout the entire process. We will be back for sure if and when we are in the market again for our next vehicle. Thanks again, Aiman, Bob, Mike, and Lexus of Orland!!! More
by Savi_S
Employees Worked With
Bob Vitorrio, Mike Bannos, Aiman Hamdan
March 11, 2021
It was a great experience at Lexus of orland , thank you Aiman , Ziad, Chris Kowalis , for ur warm hospitality , make it happen with best deal. Aiman , Ziad, Chris Kowalis , for ur warm hospitality , make it happen with best deal. More
by dado_omar2000
Verified CustomerEmployees Worked With
Aiman Hamdan, Chris Kowalis, Ziad Altamimi
March 10, 2021
The dealership was clean, pleasing decor, staff very knowledgeable, no pressure from salesmen, no hassle purchase process, Jim went through all operating systems in car. knowledgeable, no pressure from salesmen, no hassle purchase process, Jim went through all operating systems in car. More
by rubyred
Employees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
March 08, 2021
Chris was very professional and knowledgeable about the vehicle I was interested in purchasing. Essentially, he made the car buying experience and easy process. Thanks! vehicle I was interested in purchasing. Essentially, he made the car buying experience and easy process. Thanks! More
by KHARRIS13175
Employees Worked With
Chris Merx, Mike Bannos
March 08, 2021
The guys at Lexus of Orland were so helpful with the purchase of my new car. They went through everything thoroughly. Great place to buy a car. purchase of my new car. They went through everything thoroughly. Great place to buy a car. More
by FEARANGELA
Employees Worked With
Mike Bannos, Marek Okreglak
March 07, 2021
This was my first purchase from Lexus. It was a very pleasant experience. The salesman was very thorough but not pushy. The dealership itself was very comfortable and is abiding by all of the COVID-19 p pleasant experience. The salesman was very thorough but not pushy. The dealership itself was very comfortable and is abiding by all of the COVID-19 procedures. I’m loving my new vehicle so far. Cannot imagine purchasing from anywhere else after this - the bar has been set pretty high. More
by cassandra.chandler
Employees Worked With
Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
March 04, 2021
Very professional and efficient. Took all the time necessary to deal with myy you questions. Went beyond by having my windows tinted and took the car there necessary to deal with myy you questions. Went beyond by having my windows tinted and took the car there More
by craignor
Employees Worked With
Jim Boulos, Kevin Martin, Mike Fredette, Mike Bannos, Chris Kowalis
March 04, 2021
I received very good service. I drove the car and like the way it feel. Only thing is was not the color that I truly wanted. But in this life we learn to compremise. the way it feel. Only thing is was not the color that I truly wanted. But in this life we learn to compremise. More
by MARYSPEAKS2U
Employees Worked With
Mike Bannos, LG Sears
March 03, 2021
We had a great experience. I absolutely love coming to this dealership. They always make you feel at home. Everyone should experience excellent care when there. Sammie Scott and Michael Bannos were very this dealership. They always make you feel at home. Everyone should experience excellent care when there. Sammie Scott and Michael Bannos were very professional. More
by SR.TRAVIS1
Employees Worked With
Michael Bannos, Business Manager 5 stars, Sammie Scott, Mike Bannos, Jimmy McColgan
