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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
February 18, 2021
Mark and Mike are very good and professional. Help me a lot with decision about which model works for me. I will be recommend this dealer to everyone lot with decision about which model works for me. I will be recommend this dealer to everyone More
by Ewajacekmusial
Verified CustomerEmployees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak
February 17, 2021
We were very pleased with our experience. Lorenzo helped us with all of our technical needs and Kevin and Mike made the experience quick and easy. This is why we have been Lexus customers for over 15 years us with all of our technical needs and Kevin and Mike made the experience quick and easy. This is why we have been Lexus customers for over 15 years. More
by pappajan
Employees Worked With
Kevin Martin, Mike Bannos, Lorenzo Lowery
February 12, 2021
Jim was very helpful when I had questions about the vehicle. Overall, great experience at the dealership. I am quite happy with the purchase I made. vehicle. Overall, great experience at the dealership. I am quite happy with the purchase I made. More
by aaortiz624
Employees Worked With
Jim Boulos, Jimmy McColgan, Ziad Altamimi
February 11, 2021
Dariusz Was great to work with. He explained everything thoroughly and the work was completed promptly. Service was excellent from start to finish. I highly recommend Lexus of Orland park thoroughly and the work was completed promptly. Service was excellent from start to finish. I highly recommend Lexus of Orland park More
by ahmud1234
Employees Worked With
Dariusz
February 11, 2021
Lexus of Orland is always very inviting. The Staff is friendly and helpful. I appreciate Chris Merx taking the time to go over all features! friendly and helpful. I appreciate Chris Merx taking the time to go over all features! More
by MMCUSTOMFLOORING
Employees Worked With
Bob Vitorrio, Chris Merx, Jimmy McColgan, Ziad Altamimi
February 11, 2021
We had an Excellent Experience with our Sales Consultant Lorenzo! He was very courteous and knowledgeable about the Car. He answered all the questions we had , and his Technical knowledge about the car w Lorenzo! He was very courteous and knowledgeable about the Car. He answered all the questions we had , and his Technical knowledge about the car was priceless! This was the best car buying experience I have ever had! The Finance Guy Mike was great as well! He made it very simple and seamless as he moved us through the process. Thank you all so much! More
by orydor
Employees Worked With
Kevin Martin, Mike Bannos, Lorenzo Lowery
February 02, 2021
the sales man was great and helpful and explain every thing I was asking about it the financial manger finish papers very easy and fast and explain each page I signed very excellent people I deal with thing I was asking about it the financial manger finish papers very easy and fast and explain each page I signed very excellent people I deal with them at Lexus of Orland More
by E4560
Employees Worked With
Kevin Martin, Aiman Hamdan, Ziad Altamimi
February 01, 2021
I cannot thank Kevin and Marek enough. They are both super helpful and easy to talk to. Marek consistently gave me updates regarding the car as it was shipped from another state. He also assured me that super helpful and easy to talk to. Marek consistently gave me updates regarding the car as it was shipped from another state. He also assured me that if I have any questions at all to never hesitate to reach out to him. It's such a pleasure to come to Orland Park Lexus knowing that I can get an honest and literally THE BEST customer service ever. More
by Glen
Employees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak
January 28, 2021
The staff at the dealership including salesman Jim Boulos, management department, and finance department were very nice, respectful and accommodating. I had an excellent experience and would come back Boulos, management department, and finance department were very nice, respectful and accommodating. I had an excellent experience and would come back to Lexus of Orland for future purchases. More
by Archy
Employees Worked With
Bob Vitorrio, Jim Boulos, Jimmy McColgan, Ziad Altamimi
January 25, 2021
Called ahead of visit to see if Lexus could meet my price range before I visited. They responded yes I went into the dealership only showed me what I wanted to pay very satisfied. range before I visited. They responded yes I went into the dealership only showed me what I wanted to pay very satisfied. More
by m.provance
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
