Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
Contact Dealership
View Awards

8300 West 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,525 reviews

November 29, 2020

Overall, I had a excellent experience. However, I was very dissatisfied with the fact that the extended warranty was forced on me with no explanation. More

by CUERON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx, Mike Bannos
Report | Print
Nov 30, 2020 -

Lexus Of Orland responded

Thank you for taking time to write us a review. I apologize if you felt pressured in any way during your purchasing process. If you have any questions about your warranty, I would be glad to personally assist you. Don't hesitate to give me a call. Kevin Martin - General Sales Manager - 708-614-8700 ext 262

November 28, 2020

TOP NOTCH CELEBRITY SERVICE WITH 5 STARS AND BEYOND ALWAYS GET MY CAR TRUCK SERVICED AT LEXUS OF ORLAND SATISFIED CUSTOMER WILL RECOMMEND LEXUS 😊⭐️⭐️⭐️⭐️⭐️Ty More

by BLACKBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos
Report | Print
Nov 29, 2020 -

Lexus Of Orland responded

Thank you for sharing such wonderful feedback! We strive to deliver top-notch service and we are thrilled to hear that our Lexus of Orland team continues to impress you during your visits!

November 24, 2020

Everyone was very friendly and helpful.Great experience would recommend this dealership to others.Very professional and helpful in teaching me all I need to know. More

by chris.dziczkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
Report | Print
Nov 25, 2020 -

Lexus Of Orland responded

Chris, it was our pleasure to assist you. Thank you from all of us here at Lexus of Orland!

November 24, 2020

Lexus of Orland was a great experience very professional and friendly.Very happy I decided to get a Lexus. Everyone was very helpful as I tried to decide which model I wanted. More

by chris.dziczkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Mike Bannos, Jimmy McColgan
Report | Print
Nov 25, 2020 -

Lexus Of Orland responded

We're glad to hear that our team made your car-shopping experience so attentive, Chris! Thank you for trusting Lexus of Orland with your business!

Nov 26, 2020 -

chris.dziczkowski responded

Thank You

November 23, 2020

This was the best car buying experience ever! Everyone was very helpful and not pushy. They worked with me to find the best option for me. When I am looking for a new car in the future I will be buying he More

by jemika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Sammie Scott, Mike Bannos, Aiman Hamdan, Jimmy McColgan, Chris Kowalis
Report | Print
Nov 23, 2020 -

Lexus Of Orland responded

We can't ask for a better review than this! It's wonderful to hear that our Lexus of Orland team helped you get into the right vehicle for you. Thank you for your business and recommendation! We can't wait to work with you again.

November 22, 2020

You guys were great! I would greatly recommend Lexus of Orland to all my family and friends. Can’t wait to come back and do business again! More

by charleshampton2951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
Report | Print
Nov 23, 2020 -

Lexus Of Orland responded

Charles - We are so happy to know that you're a satisfied customer! Thank you very much for trusting us with your business and recommending us. We look forward to working with you again at Lexus of Orland.

November 20, 2020

Test drove many cars and kept coming back to Lexus. Chris was very knowledgeable, professional & pleasant. Ziad made the paperwork portion of the experience easy & efficient. More

by maryjoneedham
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Jimmy McColgan, Ziad Altamimi
Report | Print
Nov 20, 2020 -

Lexus Of Orland responded

Thanks for this lovely review of Lexus of Orland, Mary Jo! We're glad to hear that Chris and Ziad made the buying process so friendly and straightforward. We wish you many happy miles in your new car!

November 18, 2020

The entire experience was professional. We have never purchased a Lexus before but pretty sure it will be the only make we invest in anytime in the future. More

by linda-scanlon
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
Report | Print
Nov 18, 2020 -

Lexus Of Orland responded

Welcome to the Lexus of Orland family! We love to hear that you had such a professional car-buying experience with our team. Thank you for your business, and we look forward to working together in the future.

November 17, 2020

Chris was very friendly, knowledgeable, and easy to work with. The dealership was clean and very nice. Purchasing the vehicle was smooth and quick. I recommend this dealership. More

by R.harshbarger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx
Report | Print
Nov 18, 2020 -

Lexus Of Orland responded

Thank you for taking the time to leave us a review! We are grateful that we got the opportunity to work with you here at Lexus of Orland, and we will certainly let Chris know that you appreciate his help. We hope to see you again sometime!

November 16, 2020

We have bought many cars from this dealership and always come back! Knowledgeable, friendly and helpful staff with a beautiful showroom. They make buying a car easy and fun! We always recommend them to frie More

by dzuidema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Mike Bannos
Report | Print
Nov 17, 2020 -

Lexus Of Orland responded

We couldn't have asked for a better endorsement! We're so lucky to have you in the Lexus of Orland family. Thank you for being such great customers over the years, and we look forward to seeing you next time!

1
...
85
86
87
...
253