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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
November 03, 2020
Chris was a wonderful helpful sales associate. He really took the time to answer al my questions explain things go over the car and was genuinely friendly. took the time to answer al my questions explain things go over the car and was genuinely friendly. More
by rjdondzik
Verified CustomerEmployees Worked With
Kevin Martin, Chris Merx, Mike Bannos
November 03, 2020
I had the pleasure of working with Aiman in the purchase of my car . He was very polite , knowledgeable and with no pressure . I highly recommend Aiman and Lexus of Orland . I live in the western suburbs an of my car . He was very polite , knowledgeable and with no pressure . I highly recommend Aiman and Lexus of Orland . I live in the western suburbs and preferred to come out to Orland for my purchase . Appreciated the entire staff . Lou Ann Chambers More
by Louannchambers
Employees Worked With
Mike Bannos, Aiman Hamdan
November 02, 2020
What a great dealership! Car shopping can be stressful. The entire staff made this experience enjoyable instead of stressful. Thanks Jim Boulos and Mike Bannos! The entire staff made this experience enjoyable instead of stressful. Thanks Jim Boulos and Mike Bannos! More
by dhabecker57
Employees Worked With
Jim Boulos, Kevin Martin, Mike Bannos
November 02, 2020
Great car from great people. The process was super easy and stress free. If given the opportunity I would love to shop Orland Lexus again. and stress free. If given the opportunity I would love to shop Orland Lexus again. More
by JONATHANWELCH816
Employees Worked With
Chris Merx, Mike Bannos
October 26, 2020
The manager of the pre owned cars, Bob was fantastic listening to what I was interested in and finding me a great car. Aimen was also wonderful to work with. It was a great experience. Mike in Financ listening to what I was interested in and finding me a great car. Aimen was also wonderful to work with. It was a great experience. Mike in Finance was also excellent. It was very nice to work with the team. Tom More
by TOM.RYAN0
Employees Worked With
Mike Bannos, Aiman Hamdan
October 26, 2020
I did not deal with anyone in the management department so I did not rate - otherwise everyone that I worked with did everything they could to make my experience excellent. so I did not rate - otherwise everyone that I worked with did everything they could to make my experience excellent. More
by gc83
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
October 26, 2020
Straight forward and best car buying experience so far. No tricks or games, will definitely go back. Tara, Chris, Jim and Kevin are great. Thank you No tricks or games, will definitely go back. Tara, Chris, Jim and Kevin are great. Thank you More
by Varma
Employees Worked With
Jim Boulos, Kevin Martin, Chris Merx, Ziad Altamimi
October 23, 2020
Everyone was great including the kids who transferred all our stuff from the old car to the new one. They found the car we wanted, got it quickly, and gave us a good price. our stuff from the old car to the new one. They found the car we wanted, got it quickly, and gave us a good price. More
by landerson11
Employees Worked With
The guys who moved our stuff to the new car!, Marek Okreglak, Jimmy McColgan, Ziad Altamimi
October 19, 2020
Excellent Team! Felt very welcomed and found what we were looking for. Kevin, Chris & Ziad were very helpful, friendly & knowledgable. We will continue to recommend! were looking for. Kevin, Chris & Ziad were very helpful, friendly & knowledgable. We will continue to recommend! More
by janethaberkorn
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
October 19, 2020
I was pleasantly surprised with the excellent treatment I received. All of the people I dealt with were cordial and professional. I felt like a valued customer. received. All of the people I dealt with were cordial and professional. I felt like a valued customer. More
by taxchick50
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
