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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
October 19, 2020
Customer Service Was Great. Truly appreciate all their efforts Price was good, process was very smooth. All in All we were very satisfied with the dealership efforts Price was good, process was very smooth. All in All we were very satisfied with the dealership More
by wkaminski128
Verified CustomerEmployees Worked With
Chris Merx, Jimmy McColgan, Ziad Altamimi
October 15, 2020
My experience with Lexus of Orland Park has been nothing but excellent This is my second Lexus within 3 yrs. I bought the Rx350 f sport in 2017 which I’m keeping and came back Oct 2020 to buy another truck but excellent This is my second Lexus within 3 yrs. I bought the Rx350 f sport in 2017 which I’m keeping and came back Oct 2020 to buy another truck GX 2021. Aiman the salesman is very professional, answered all my questions and addressed my concerns. All the staffs are pleasant and professionals, from Kevin the sales manager, Aiman that helped with the Gx, Marek Okreglak that sold the Rx and all the service team. They are very friendly and helpful. I will say Lexus of Orland Park is the best car dealership in the south suburb and l will recommend them AGAIN! AGAIN!! More
by T.Shonde
Employees Worked With
Aiman Hamdan, Marek Okreglak, Lorenzo Lowery
October 15, 2020
Dave from Service was extremely helpful throughout the whole process. Things were handled exactly as he told me they would be. Dave was a great guy to work with!! whole process. Things were handled exactly as he told me they would be. Dave was a great guy to work with!! More
by jct24
Employees Worked With
Dave from Service
October 13, 2020
We purchased our first Lexus ever! It was very hard for us to do, but Chris helped us out so much and made us feel at home and welcomed! He was the best and took all the time with us as we needed! Plus he' us to do, but Chris helped us out so much and made us feel at home and welcomed! He was the best and took all the time with us as we needed! Plus he's still helping us out and we already have our car done and paid for. It's great to get that service and know the salesman does care. thankyou Chris!! More
by KAREN78
Employees Worked With
Kevin Martin, Chris Merx, Mike Bannos
October 13, 2020
I came in to buy a new car from Lexus the representative was very nice and knowledgeable he walked me through the hold process and showed me everything I needed to know about my new car thanks for everythin was very nice and knowledgeable he walked me through the hold process and showed me everything I needed to know about my new car thanks for everything Mike More
by clarencebwalker29
Employees Worked With
Mike Fredette, Jimmy McColgan, Ziad Altamimi
October 13, 2020
Great experience overall! Smooth process of buying a car! Friendly and Knowledgeable staff! our salesman Mark was very patient and informative and was not pushy! Friendly and Knowledgeable staff! our salesman Mark was very patient and informative and was not pushy! More
by agaM
Employees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak
October 12, 2020
Every one was professional and helpful...had a very good experience! LG is my sales person and was wonderful! yay got my new truck!!!! yay experience! LG is my sales person and was wonderful! yay got my new truck!!!! yay More
by nickola.wells
Employees Worked With
Bob Vitorrio, Mike Bannos, Jimmy McColgan, LG Sears
October 09, 2020
The whole organization at Lexus of Orland was extremely helpful and professional The process was seamless and we never felt pressured. The vehicle is phenomenal and we will be back for future purchases. helpful and professional The process was seamless and we never felt pressured. The vehicle is phenomenal and we will be back for future purchases. Great Job Team! More
by webb2214
Employees Worked With
The porter professional did a great job of getting our new car ready and out of showroom. , Jim Boulos, Marek Okreglak, Jimmy McColgan, Ziad Altamimi
October 07, 2020
Good good good good good good good goodgood good good Good good good good good good good good good good good good good good good good good good good good good good good good good Good good good good good good good good good good good good good good good good good good good good good good good good good More
by zdorula
Employees Worked With
Marek Okreglak, Jimmy McColgan, Ziad Altamimi
October 07, 2020
The entire team at Lexus of Orland treated my wife and me professionally and personally. What a great experience. We've been dealing with Lexus of Orland for many years and will continue to do so. Thank y professionally and personally. What a great experience. We've been dealing with Lexus of Orland for many years and will continue to do so. Thank you to Jeff, Chris, Sammie and Mike!!!! More
by DPATTON0
Employees Worked With
Sammie Scott, Mike Bannos, Chris Kowalis
