Lexus Of Orland

Everyone my wife and I encountered was incredibly friendly and helpful. We had a great experience and will definitely be back for our next purchase. friendly and helpful. We had a great experience and will definitely be back for our next purchase. More

Fantastic experience. The communication was so thorough, the explanation on the financing and rebates available to me was easy to understand. I walked out with a brand new IS within an hour. So efficient the explanation on the financing and rebates available to me was easy to understand. I walked out with a brand new IS within an hour. So efficient and the second car we have bought from this dealership within an year. Wont go anywhere else. More

Very friendly personable courteous and professional very pleased by the way that they treated my wife and IThe salesman and finance manager were very tentative and our needs and our wants and did everything pleased by the way that they treated my wife and IThe salesman and finance manager were very tentative and our needs and our wants and did everything they possibly could to make sure we were happy and satisfied with our selection I would definitely refer them to my friends and family More

0 stars if I could give a zero star rating!!!!!He very was rude and unprofessional today towards my father and I. He called my Dad a dumb xxx. The issue was my Dad had his own finance with BOFA. Mike Bann was rude and unprofessional today towards my father and I. He called my Dad a dumb xxx. The issue was my Dad had his own finance with BOFA. Mike Bannos had the instructions to follow and fax the contract over to the bank so they can wire the money to the dealer. I paid the difference of the amount that was owed in full on Sept 30 to guarantee the car for pick up for Oct 2. When we went to the dealer today Mike Bannos was asking to run a credit application and send it to the bank when the bank has our information and we're approved. Nothing was sent over to the bank so the dealer did not complete was required for them to do which was enter the approval code send over the contract with the amount of money owe. I was appalled at his ignorant display. Mike Bannos was a straight xxxxxxx to my father while talking to him and had no respect and didn't care. However it doesn't make sense for us to fill out an credit application when we're already approved for the amount of the car and the bank is waiting for you to do what's required to wire the check. Lexus wasn't our finance company. The bank was financing the loan and we did pay the difference which we ask Chris Kowalis which is the GM to refund our money and we received it. However, Mike is an arrogant xxxxxxx , unprofessional, rude, and disrespectful person I have ever endured at a dealership. I would never recommend anyone to go there because of the way we were treated. I guess this doesn't matter he will still be working there because they don't care . He has been there for 5 years or so. I probably won't be the last person this happens to. D.Thomas More

The customer service was very very good, and the staff were also friendly. I had a good experience in buys my first car from Lexus. were also friendly. I had a good experience in buys my first car from Lexus. More

Buying from Lexus of orland is a pleasure especially working with Jim Boulos who knows exactly what you want and then delivers this is my second purchase from jim and would go back to him in the future working with Jim Boulos who knows exactly what you want and then delivers this is my second purchase from jim and would go back to him in the future More

Very professional team work, excellent dealership .Good sales programs, whit finance team and sales team.it was my pleasure to get my car at Lexus of Orland. sales programs, whit finance team and sales team.it was my pleasure to get my car at Lexus of Orland. More

Offer good sales programs, had good experience with the finance team and sales team to meet my needs and competitive offers. Good experience with this sales group. finance team and sales team to meet my needs and competitive offers. Good experience with this sales group. More

Lorenzo and Marty were excellent. They provided detailed customer service, answered all of my questions and I would definitely make more referrals in the future. customer service, answered all of my questions and I would definitely make more referrals in the future. More

I really love the experience I get when I’m at Lexus of Orland park Illinois. They get the job done, and I’m always satisfied.. Orland park Illinois. They get the job done, and I’m always satisfied.. More