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Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

September 29, 2020

I didn’t feel any pressure to make a purchase. I appreciated the down to earth nature of both Sammy and Zaid. I was disappointed that Carmax offered me more money for my trade in vehicle; they shoul More

by Reginamescall
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Ziad Altamimi
Sep 30, 2020 -

Lexus Of Orland responded

Regina - we appreciate you taking the time to share this feedback as it will help us to improve. I'm glad to hear that you were treated with kind service and our team hopes that we get the chance to work with you in the near future. If you would like to speak with us further, please don't hesitate to call. Thank you, Kevin Martin - General Sales Manager - 708-614-8700 ext 262.

September 28, 2020

“SAMMIE” is very courteous. His bubbly attitude just put you at ease when making such a large purchase. He was very knowledgeable about the Lexus Brand and I would recommend anyone to see him when you are i More

by Nelson.bjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
Sep 29, 2020 -

Lexus Of Orland responded

It's so important that our customers feel comfortable throughout the buying process so we are delighted to see this feedback. Thank you for recommending Sammie! Our team at Lexus of Orland wishes you safe driving in your new vehicle.

September 25, 2020

Lexus of Orland was very attentive and professional throughout the process. My salesman, Chris Merx went out of his way to meet my needs. It was a first class experience from beginning to end. Said was More

by Marcus Simpson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
Sep 25, 2020 -

Lexus Of Orland responded

Marcus, thank you for the review! We couldn't be happier to hear that Chris and Said took good care of you here at Lexus of Orland, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

September 25, 2020

Chris Merks was very helpful, accommodating and attentive.. He is always available for any question.. He was GREAT and Was happy to work with him.. More

by lakeishamarie27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
Sep 25, 2020 -

Lexus Of Orland responded

It makes us happy to hear that Chris provided helpful service which earned your business. Thank you so much for trusting this purchase to Lexus of Orland! We hope you absolutely love it.

September 25, 2020

Sammie was great in helping me obtain the vehicle I wanted. He was very patient and accommodating. Such a caliber of person is rare, Lexus should be grateful to have him as an employee. More

by r.portis
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Jimmy McColgan, Ziad Altamimi
Sep 28, 2020 -

Lexus Of Orland responded

Thank you for reviewing the wonderful experience you had with Sammie at Lexus of Orland. It is our goal to help guests into the perfect vehicle and we're glad that came true for you!

September 24, 2020

I can't say enough of how fantastic my experience was and still is at Lexus of Orland. As many car buyers fear the process, it was amazing for me. Thanks Mike Bannos in Finance for a seamless purchase and t More

by jgp1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
Sep 24, 2020 -

Lexus Of Orland responded

There is nothing we love more than hearing our customers are happy! Thank you for taking the time to share your experience working with Mike and Chris. We appreciate your support and are wishing you safe travels in your new vehicle! - The Lexus of Orland team

September 21, 2020

everyone went over and beyond to make us feel comfortable especially Mariea and really like my car and the choices I had to chose from. More

by ARTHURWHARRIS999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Jimmy McColgan, Mariea Bojan
Sep 21, 2020 -

Lexus Of Orland responded

This is such a great review! We are thrilled that you felt comfortable working with Mariea and the rest of our Lexus of Orland team. Thank you so much!

September 21, 2020

Aiman Hamdan was excellent to work with. He was very knowledgeable and answered all my questions on the spot..was very pleased to work with him. I highly recommend. More

by crystalgolon
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan, Jimmy McColgan
Sep 22, 2020 -

Lexus Of Orland responded

Crystal - thank you for reviewing Lexus of Orland and for giving a shout out to Aiman. We strive to provide top-notch service for guests and it makes us happy to hear that came true for you. Our team looks forward to your next visit!

September 21, 2020

Very attentive & friendly staff. Excellent & timely service. Got my dream car. Overall ULTIMATE experience. I’m a satisfied customer. Sammie, Jimmy Mack & Mike....YOU GUYS ROCK!! More

by Precious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
Sep 22, 2020 -

Lexus Of Orland responded

There is nothing we love more than hearing that our customers are driving home from Lexus of Orland in their dream cars. Thank you so much for the rave review! We are grateful for your business and hope for a chance to work together in the future.

September 15, 2020

marek made this process of buying our car very easy and efficient. He helped find the car we wanted out of state and made it happen . We love our Lexus. This was the best car buying experience ever!! D More

by polishrudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Marek Okreglak, Ziad Altamimi
Sep 16, 2020 -

Lexus Of Orland responded

Thank you for taking a moment to post about your experience at Lexus of Orland. We are committed to helping shoppers find a reliable vehicle and it is great to see that Marek hit the mark! Congrats and safe travels!

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