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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
July 27, 2020
Summary of sale. My experience with purchasing a new RX 350 was outstanding. I have purchased several cars from this dealership and have always worked with Jim Boulos My experience with purchasing a new RX 350 was outstanding. I have purchased several cars from this dealership and have always worked with Jim Boulos. Jim is a big part of the reason I keep coming back as he does an excellent. I would also like to commend Chris Kowalis for his assistance in getting the deal closed and all his assistance in the process, he also does an excellent job. More
by DAVIDCCAVALLO
Verified CustomerEmployees Worked With
Jim Boulos, Chris Kowalis, Ziad Altamimi
July 25, 2020
When I first walked in I noticed the high quality of the facility and the staff working there. I was immediately greeted by Aiman and the professionalism and kindness he presented will forever be cemented i facility and the staff working there. I was immediately greeted by Aiman and the professionalism and kindness he presented will forever be cemented in my mind along with the other staff involved. The best experience I had in any dealership! More
by omarmotawea
Employees Worked With
Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
July 23, 2020
Chris was very warm and welcoming from the moment I walked in. Mike made the financing portion fast and east. Both gentlemen were very professional and make me feel rushed. walked in. Mike made the financing portion fast and east. Both gentlemen were very professional and make me feel rushed. More
by KENADP_221
Employees Worked With
Chris Merx, Mike Bannos
July 22, 2020
Outstanding again! This is the 5th Lexus I have purchased from Kawalis. Every time, my experience has been outstanding. Professional, respectful, knowledgeable people. I This is the 5th Lexus I have purchased from Kawalis. Every time, my experience has been outstanding. Professional, respectful, knowledgeable people. I highly recommend this dealership. More
by JAMES.VANEK0
Employees Worked With
Chris Merx, Mike Bannos
July 22, 2020
First Time Lexus Buyer Overall, this dealership exceeded my expectations - very attentive, transparent, accomodating. LG was friendly, patient, and able to provide me w Overall, this dealership exceeded my expectations - very attentive, transparent, accomodating. LG was friendly, patient, and able to provide me with everything I asked for. My finance person was as equally helpful. More
by Reina
Employees Worked With
Jimmy McColgan, LG Sears, Ziad Altamimi
July 21, 2020
We had an awesome experience at Lexus of Orland. Everyone was so nice they really treat you right!! I love my Lexus ES. Thanks Sammie!!! Everyone was so nice they really treat you right!! I love my Lexus ES. Thanks Sammie!!! More
by Tawmoore
Employees Worked With
Lorenzo, Sammie Scott, Jimmy McColgan, Ziad Altamimi
July 20, 2020
Salesman Sammie Scott was very professional and knowledgeable. Excellent service and very accommodating with my schedule as I live approximately 45 miles. He was honest and not pushy at all. knowledgeable. Excellent service and very accommodating with my schedule as I live approximately 45 miles. He was honest and not pushy at all. More
by lee.ethel@sbcglobal.net
Employees Worked With
Sammie Scott, Jimmy McColgan, Ziad Altamimi
July 20, 2020
It was a great experience my vehicle purchase. All the staff was very diligent and so professional . Also they don’t hesitate to find out the car that I was looking for and the best financial rate. staff was very diligent and so professional . Also they don’t hesitate to find out the car that I was looking for and the best financial rate. More
by Jose
Employees Worked With
Kevin Martin, Chris Merx, Mike Bannos
July 18, 2020
The sales experience was beyond a 5I will definitely be The sales experience was beyond a 5 I will definitely be coming back in future years to come. You have gained a new loyal customer based off that exp The sales experience was beyond a 5 I will definitely be coming back in future years to come. You have gained a new loyal customer based off that experience More
by THUMP1116
Employees Worked With
Sammie Scott, Jimmy McColgan, Ziad Altamimi
July 16, 2020
Excellent to work with The entire staff at Lexus of Orland are friendly, accommodating, and willing to help you out. This was my first experience with this dealership and ho The entire staff at Lexus of Orland are friendly, accommodating, and willing to help you out. This was my first experience with this dealership and hopefully not my last. My transaction was quick, reasonable, and easy! Thanks again for making everything so smooth! More
by philc
Employees Worked With
Bob Vitorrio, Chris Merx, Mike Bannos
