Back

Lexus Of Orland

Orland Park, IL

4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
Contact Dealership

8300 West 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,525 reviews

July 16, 2020

Returning Customer, Great Experience Sammie was amazing to work with! He was attentive, thoughtful and patiently answered all of our questions. He made us feel comfortable throughout the More

by PRINCIPALDST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos, Jimmy McColgan
Jul 16, 2020 -

Lexus Of Orland responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lexus of Orland Team

July 16, 2020

Aiman Hamdan made my car buying experience extremely joyful. I just purchased my second car from Lexus Of Orland and insisted on Aiman selling me the car. His knowledge makes me confident that I’m purch More

by Mirvat husein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Aiman Hamdan
Jul 20, 2020 -

Lexus Of Orland responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next vehicle. It's fantastic to know Aiman helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! -The Lexus of Orland Team

July 16, 2020

the most important task was a success. I bought a good car for a fair price. I was surprised that a Lexus dealership would have such horrendous wifi issues. I had needed information on my phone. I had More

by Joe M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Chris Kowalis, Ziad Altamimi
Jul 20, 2020 -

Lexus Of Orland responded

Joe, thank you for the feedback! We are happy to hear about your positive experience at Lexus of Orland, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -The Lexus of Orland Team

July 16, 2020

I walked in just to look and ended up buying!!!! Mariea was so nice and professional. Mike was so funny and great to work with as well! I am so very happy with my purchase!!! Thank you for making it happen More

by MMWMISH
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Mariea Bojan
Jul 20, 2020 -

Lexus Of Orland responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lexus of Orland! -The Lexus of Orland Team

July 15, 2020

Easy, professional, attentive. Mariea was a pleasure to work with. She was very accommodating to my every question. She kept in constant communication with me. The Lexus I wante More

by Whitman215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy McColgan, Mariea Bojan, Ziad Altamimi
Jul 16, 2020 -

Lexus Of Orland responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. -The Lexus of Orland Team

July 15, 2020

Very satisfied with my salesperson. Had all the answers I needed. Also very happy with the vehicle I purchased. The dealership is spotless, very clean. Rated 5 stars all around. More

by ROBERGOLF
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Chris Kowalis, Ziad Altamimi
Jul 16, 2020 -

Lexus Of Orland responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -The Lexus of Orland Team

July 14, 2020

Simply AMAZING. This is my second time working with Chris Merc and he never disappoints me. I love my new truck! Thank you for the experience. More

by klatrice85
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
Jul 16, 2020 -

Lexus Of Orland responded

Thank you for the feedback! We are happy to hear about your positive experience at Lexus of Orland, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! -The Lexus of Orland Team

July 14, 2020

Marek makes it all happen! I purposely waited a few weeks to post my review, because with any new vehicle purchase, there's bound to be little things that pop up right away. Acc More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Marek Okreglak
Jul 16, 2020 -

Lexus Of Orland responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. -The Lexus of Orland Team

July 13, 2020

Amazing new car purchase experience at Lexus of Orland All staff from the sales person to finance and porter were fantastic. Answered all questions and made my car purchase easy and enjoyable. Bob Vitor More

by jhill27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio is excellent , Bob Vitorrio, Kevin Martin, Mike Bannos, Lorenzo Lowery
Jul 16, 2020 -

Lexus Of Orland responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lexus of Orland Team

July 12, 2020

So I purchased a 2020 Lexus ES 350 a couple of weeks ago. I have always wanted a Lexus and I finally pulled the trigger. The staff there was awesome. From the salesman, to the rest of the staff I d More

by b10724
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
Jul 15, 2020 -

Lexus Of Orland responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Lexus of Orland Team

...
98
...