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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,525 reviews
July 11, 2020
Absolutely amazing This Lexus dealership is the best Lexus dealer I have ever been to. They are extremely customer focused, and will assist you to the best of their abil This Lexus dealership is the best Lexus dealer I have ever been to. They are extremely customer focused, and will assist you to the best of their ability. Our salesman, Aiman, was very friendly and hardworking. He made the car buying experience effort free, to the point where I did not feel like I was even buying a car! The finance manager Zaid and the sales manager Kevin were also very friendly and helpful. More
by MO
Verified CustomerEmployees Worked With
Kevin Martin, Aiman Hamdan, Ziad Altamimi
July 10, 2020
Great experience salesman did a great job finance guy helped me out a lot the waiting room was nice and clean I didn’t have any problems getting what I needed helped me out a lot the waiting room was nice and clean I didn’t have any problems getting what I needed More
by JPBANKS
Employees Worked With
Mike Fredette, Mike Bannos, Jimmy McColgan
July 10, 2020
Awesome Experience with 2 Great Guys! The quality of a Lexus has always been a 10 star. I must say, the service I received by far exceeds what Lexus means now. The quality of a Lexus has always been a 10 star. I must say, the service I received by far exceeds what Lexus means now. More
by Lynettejc1203
Employees Worked With
Mike Fredette, Mike Bannos
July 10, 2020
I’m so happy I came to this dealership. Sammie and Jimmy found the vehicle I wanted. This is my first Lexus purchase and I’m pleased. found the vehicle I wanted. This is my first Lexus purchase and I’m pleased. More
by Sexyb
Employees Worked With
Sammie Scott, Jimmy McColgan, Ziad Altamimi
July 10, 2020
Amazing Experience Best car buying experience in my life should have joined the Lexus family earlier. Extremely happy I came here and will continue to do business here; Best car buying experience in my life should have joined the Lexus family earlier. Extremely happy I came here and will continue to do business here; stellar performance! More
by 2peachykeen
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
July 08, 2020
I didn't know what I was looking for when I came in, but I was helped with an immense amount of care. I was able to find a great car thanks to the people I worked with. I was helped with an immense amount of care. I was able to find a great car thanks to the people I worked with. More
by Shaden
Employees Worked With
Aiman Hamdan, Ziad Altamimi
July 08, 2020
I love Lexus of Orland. The service has always been great. Our salesman was so professional, and he really valued our business. I will return. great. Our salesman was so professional, and he really valued our business. I will return. More
by UNIQUEREALTOR
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
July 05, 2020
The Facility It was nice and clean employees were The Facility It was nice and clean employees were nice,Aiman was very helpful he was explaining everything to me, and he got me into the car I wante The Facility It was nice and clean employees were nice,Aiman was very helpful he was explaining everything to me, and he got me into the car I wanted. More
by Teresa
Employees Worked With
Mike Bannos, Aiman Hamdan
July 05, 2020
outstanding Excellent. Sales agent when out of his way to make sure I understood all the features of the vehicle. He delivered the car to my home and programed th Excellent. Sales agent when out of his way to make sure I understood all the features of the vehicle. He delivered the car to my home and programed the garage door controls. More
by rgrady53@msn.com
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
July 04, 2020
Car purchase Chris made the whole experience of buying a car a little bit easier. He was fun to work with and made a tough decision a little easier to swallow. Chris made the whole experience of buying a car a little bit easier. He was fun to work with and made a tough decision a little easier to swallow. More
by JEFFAWEEKS
Employees Worked With
Chris Merx, Ziad Altamimi
