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Lexus Of Orland - Service Center

Orland Park, IL

4.6
714 Reviews

714 Reviews of Lexus Of Orland - Service Center

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June 11, 2023

Great service, great dealership. We've bought 4 RX350 over time. We're now talking about purchasing another one. More

by catldy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Merx
Jun 12, 2023 -

Lexus Of Orland responded

We appreciate the five stars! We are so glad to hear that you are confident in the Lexus of Orland team to get the job done. We appreciate your business over the years and are looking forward to seeing you back for your next purchase!

June 09, 2023

I am a loyal customer of Lexus of Orland, the service is excellent and is very convenient for me, it’s only give minutes from my home. More

by ubaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior Alvarez
Jun 09, 2023 -

Lexus Of Orland responded

Thank you for sharing your feedback! All of us at Lexus of Orland appreciate your business!

June 08, 2023

The service department is great, attentive, knowledgeable, and helpful.. they identified the problem, suggested a solution and implemented the correct action needed. More

by A4ordman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Fredette
Jun 08, 2023 -

Lexus Of Orland responded

We're so happy to hear that our service department provided you with great, attentive, knowledgeable, and helpful service! It's great to know we could assist with your vehicle, and hope to see you again in the future!

June 08, 2023

It’s very clean. The workers are always professional and they make me feel as if my issue is the most important thing for them More

by oluwibe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 09, 2023 -

Lexus Of Orland responded

We're thrilled to hear that our team at Lexus of Orland was able to provide you with exceptional service. Our main goal is to make sure all of our customers feel important and well taken care of. Your kind words are very appreciated and we hope to see you again!

June 07, 2023

Great Service and thorough! Customer service was great everyone was very friendly, nice, and fast service! More

by LANITA_BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 07, 2023 -

Lexus Of Orland responded

We are thrilled to read your positive review, Lanita! At Lexus of Orland, we always strive to provide great and friendly customer service. Thank you for choosing us!

May 22, 2023

I have always have had a great experience here. The staff is very courteous and helpful. I would recommend to anyone who wanted to buy a Lexus. This is the place to go. More

by Mackgalvan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Merx
May 23, 2023 -

Lexus Of Orland responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

April 29, 2023

Kudos to all the employees for keeping the dealership so spotless. It is very welcoming. More

by diane.pach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thamm, Marek Okreglak
May 01, 2023 -

Lexus Of Orland responded

We're so glad you noticed the attention to cleanliness and detail we strive for here at Lexus of Orland! Thanks for stopping by to leave us a stellar rating, Diane. Take care!

March 18, 2023

It was a great experience going to this Orland park dealer. The advisor explained an helped with all my questions. More

by Harvey Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thamm
Mar 18, 2023 -

Harvey Johnson responded

David Thamm made my service visit a nice one. Very helpful an didn’t mind helping explain all the options I had..

Mar 20, 2023 -

Lexus Of Orland responded

Harvey, thank you for the review! We are so glad to hear that you had such a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

March 13, 2023

I always take my Lexus to Lexus of Orland for service. Their attention to detail and the fact that they explain everything that will be done to the vehicle. My service advisor Tony was great as usual. He i More

by lkollias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cesario
Mar 13, 2023 -

Lexus Of Orland responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Tony and the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

March 03, 2023

I was very pleased with the assistance I received both in receiving the work order that explained the the parts required and the cost . My decision to proceed with Lexus to perform the work made comfort leve More

by Foracarlisle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reed Service Advisor
Mar 03, 2023 -

Lexus Of Orland responded

Thank you for taking the moment to leave Lexus of Orland a five-star review! We are happy to hear that Nick provided such a high standard of service that you feel confident in. Take care, and we look forward to assisting you next time!

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