Lexus Of Orland - Service Center

Anthony is the only service advisor I will bring my vehicle to for service. He is professional, honest, and to the point. He is very generous with his schedule - I can call him the day of with an issu vehicle to for service. He is professional, honest, and to the point. He is very generous with his schedule - I can call him the day of with an issue and he will get me in that day. Tony is about the business and is very conscious of customer waiting times. His follow up is excellent! And I appreciate the heads up he gives regarding your next service. As long as I am a Lexus customer, I will continue to go to Tony for great service. He is the absolute best! More

Amazing staff (Anthony hands down one of the most professional and awesome SAs), clean facility, customer service Alans all around great dealer. professional and awesome SAs), clean facility, customer service Alans all around great dealer. More

Excellent service experience- I was very pleased - the service was exact and prompt … I will definitely return for my next scheduled maintenance! service was exact and prompt … I will definitely return for my next scheduled maintenance! More

Terrific dealership. Always treated extremely well .Just had my 2021 RX 350 for a routine check up .As always Tony C does a great job to get my service taken care of.H Always treated extremely well .Just had my 2021 RX 350 for a routine check up .As always Tony C does a great job to get my service taken care of.He is always helpful and professional . It's always a pleasure to deal with the whole Lexus Of Orland team Thanks again Gary More

**Buyer Beware** My teen daughter went in to get a basic oil change. She was sold services that were not needed on the vehicle and was made to spend over $330 unnecessarily. In addition, they were trying oil change. She was sold services that were not needed on the vehicle and was made to spend over $330 unnecessarily. In addition, they were trying to get her to spend $1600 for a brake job that was not needed. Luckily, she had the sense to call my other daughter who spoke with the service agent and stopped it from being done. I stopped in a day later to speak with the service manager "Joe Pervazas" in effort to have him correct the situation. When I explained that my daughter knew she was getting ripped off called my other daughter his response was "I guess she should have called you" basically, admitting that they had taken advantage of her in a way they would not have been able to had an adult intervened. His way to compensate was to offer a 10% discount on a future oil change. 10% of a RIDICULOUSLY PRICED $95 oil change is nothing but insulting after taking advantage of a teenager. In addition, he tried to say the $95 dollar oil change was already a discounted price. So, if you are looking to get screwed on even a basic oil change then you know where to go. Highly disappointed in the lack of integrity in a local business. More so in the lack of compassion for the earnings of a young teenager. It's predatory! You've been warned. More

Excellent customer service, julien was very knowledgeable wait time was excellent enjoy the snack bar thank you wait time was excellent enjoy the snack bar thank you More

I brought the RX 350 in for service and a safety check. David was very helpful and spent time listening and giving me some options on my issues. Later in the waiting area he gave me the best options and th David was very helpful and spent time listening and giving me some options on my issues. Later in the waiting area he gave me the best options and the cost. Based on this I moved forward to have the issue taken care of. I have been a Lexus customer for at least twenty years going back to Scott Nelson. David is definitely a 10 plus on customer service. More

Clean facility and helpful advisor. Johnathon was pleasant to talk to, very informative, and answered my questions appropriately. Johnathon was pleasant to talk to, very informative, and answered my questions appropriately. More

I enjoyed Prompt efficient service I also appreciated the ride home so that I could work while service was performed the ride home so that I could work while service was performed More

Professional approach to clients. Prompt response to questions and other inquiries. Very punctual car service. Prompt response to questions and other inquiries. Very punctual car service. More