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Lexus Of Orland - Service Center

Orland Park, IL

4.6
714 Reviews
Call Service Center (708) 614-8700

714 Reviews of Lexus Of Orland - Service Center

Sort by
March 08, 2022

All of the people who I came in contact with were AWESOME!! They were extremely helpful and friendly. More

by rhcoe1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 08, 2022 -

Lexus Of Orland responded

We're delighted you received the friendly and helpful service we strive for! From the whole Lexus of Orland team, thank you for your excellent review and business. We hope to see you again!

March 02, 2022

Fantastic! !!!!!! I couldn’t ask for anything better.Everybody was courteous and knew their jobs More

by carolhpt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 02, 2022 -

Lexus Of Orland responded

Carol - Reviews like these make us smile, and we appreciate you taking the time to share! We will be sure to pass on the kind feedback to the Lexus of Orland team. Safe travels, and we hope to see you back next time!

March 01, 2022

My experience with Lexus of Orland has always given me great service! Tony Cesario great! More

by Girlkat2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cesario
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Mar 01, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tony and the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

February 24, 2022

They treated me personal and professional attention making sure all of my needs were addressed More

by retddc
Recommend Dealer
Yes
Employees Worked With
Guiliana Palma
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Feb 24, 2022 -

retddc responded

Chris Mackowiak service manager made sure all of my needs were addressed she even gave me a loaner while we waited for the parts to come in so I wouldn’t be inconvenience Thanks

Feb 25, 2022 -

Lexus Of Orland responded

Thank you for reviewing Lexus of Orland and mentioning Chis We love to hear that your service needs were thoroughly addressed. Hope to see you at your next visit!

February 09, 2022

They put an aftermarket part on my car and had to do the They put an aftermarket part on my car and had to do the job again. More

by halfpint1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Reid
Report | Print
Feb 09, 2022 -

Lexus Of Orland responded

I am sorry to hear that my team missed the mark. We strive to deliver seamless and professional service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices in the future. If there is anything more I can do to assist you or better your time working with us, please feel free to reach out. Best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

February 05, 2022

Awesome dealership ,I usually deal with Tony Cesario anytime I bring my car in for service. And it is mainly for the 5 thousand mile check ups because nothing really ever goes wrong with these cars.To More

by Gmanw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Sammie Scott, Mike Bannos, Lorenzo Lowery
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Feb 07, 2022 -

Lexus Of Orland responded

Thank you for the excellent review! We are glad that Tony was wonderful to work with. It's awesome that he's so professional, helpful, and kind. We are excited that you love your Lexus RX 350. Thank you for continuing to choose Lexus of Orland!

February 03, 2022

My recent Lexus of Orland was a friendly reminder of what it takes for my Lexus run well Thanks Nicholas More

by glenn.rice643
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Feb 04, 2022 -

Lexus Of Orland responded

Glenn, thank you for sharing your great review of Nicholas and the team! We are happy to have you as a Lexus of Orland customer and we hope to see you again down the road. Drive safely!

January 13, 2022

The best of the best. As soon as I pulled in for my appointment I was promptly greeted, my questions answered then the service advisor let me know exactly why my maintenance light was on. They performe More

by vmshelby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service
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Jan 13, 2022 -

Lexus Of Orland responded

It was a pleasure to service your vehicle at Lexus of Orland! We are thrilled that our team provided a five-star experience from start to finish. Anthony will certainly receive extra thanks from our team for taking such great care of you. Until next time!

Jan 14, 2022 -

vmshelby responded

My three Lexus vehicles are all serviced in your dealership. Kudo’s to all of you. Your service manager also needs to be recognized for running an exemplary department.

December 23, 2021

Great Customer Service!!!, wait time was short!!! Great Service!!! Thank you for your service!!! Merry Christmas!!! More

by Path
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cesario
Report | Print
Dec 27, 2021 -

Lexus Of Orland responded

We're glad the Lexus of Orland team could be of service, and we sincerely appreciate the five-star review. Let us know if you need any further assistance, and take care!

December 18, 2021

Service was Excellent! They even emailed me a video of additional items they found after making the requested repairs. I was impressed! More

by Jongordon9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony C
Report | Print
Dec 20, 2021 -

Lexus Of Orland responded

Thank you for the great review, Jon! We appreciate your support and are happy to hear that you had such a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

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