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Lexus Of Orland - Service Center

Orland Park, IL

4.6
714 Reviews
Call Service Center (708) 614-8700

714 Reviews of Lexus Of Orland - Service Center

Sort by
December 16, 2021

Great service and will be back again when it is needed service again. You have nice Treats, too. More

by tres829
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 16, 2021 -

Lexus Of Orland responded

We're pleased you could enjoy a delicious treat while we assisted with your service needs. Thanks for being a great Lexus of Orland customer!

December 06, 2021

Lexus of Orland is the only place I allow to service my car. They let you know what your vehicle needs and give you the option of repair right away. They keep my car in very good operating order More

by Greerupby5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cesario
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Dec 06, 2021 -

Lexus Of Orland responded

Thank you for trusting Lexus of Orland with your vehicle. It is our pleasure to ensure that you not only drive a safe car but feel taken care of while we provide service. See you next time!

November 25, 2021

I stay with the dealership because I feel the mechanics are well trained and everyone I speak with is very accommadating. More

by shirleybremer3920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony/the person who makes sure everything is completed.
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Nov 29, 2021 -

Lexus Of Orland responded

Thank you for this awesome review! We pride ourselves on accommodating and professional service here at Lexus of Orland. Safe travels until we see you next time!

November 18, 2021

Customer service was excellent.I was greeted by friendly service department personnel with a smile. The service performed on my vehicle looks great! More

by GERALDINEATKINS.CC@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
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Nov 18, 2021 -

Lexus Of Orland responded

We're pleased to hear that you were able to have such a successful service experience with us. Thank you for choosing Lexus of Orland and we hope to see you again next time!

November 16, 2021

Service was for oil change only.Even with appointment Service was for oil change only. Even with appointment had to wait over two hours. Not for me ! More

by rgareis
Friendliness
Recommend Dealer
No
Employees Worked With
Julien Boss
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November 13, 2021

Great customer service, great team of workers from the porters to the management. Great place to have your Lexus service More

by Successful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Cessario
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Nov 15, 2021 -

Lexus Of Orland responded

It makes us happy that our team delivered excellent customer service! We're pleased to have your confidence in our work here at Lexus of Orland.

November 09, 2021

My first experience was phenomenal! However each visit after that has been frustrating and unpleasant. More

by fairadesign
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Julien Boss
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November 09, 2021

Nick was very good. He was very knowledgeable. And Courteous. My car was returned in a timely manner.. More

by wheetz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 11, 2021 -

Lexus Of Orland responded

Thanks for the great review of Lexus of Orland! We're so happy that Nick was knowledgeable and courteous.

November 05, 2021

I have been to many dealerships over my 40+ years of driving. Lexus of Orland is by far the best! The cars are also 2nd to none! Great job! More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julian was an excellent service representative
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Nov 05, 2021 -

Lexus Of Orland responded

Hi Dave - Your glowing feedback means a lot to us! Thank you for coming to Lexus of Orland and for sharing your experience with our team. We look forward to your next visit!

October 28, 2021

Terrific! Service person, Mark, was helpful and professional. I appreciate that he made my service visit short, sweet and thorough. More

by Jane Fahey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark from Service at Lexus in Orland!
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Oct 28, 2021 -

Lexus Of Orland responded

Jane, thanks for taking the time to review Lexus of Orland! We're happy that Mark was professional and helpful. We look forward to taking care of you next time.

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