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Lexus Of Orland - Service Center

Orland Park, IL

4.6
714 Reviews

714 Reviews of Lexus Of Orland - Service Center

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February 25, 2019

All good service man who wrote my order up was excellent All Good service and sales were given to me every time I go into Lexus of ORLAND PARK I am very happy I hope lexus in Nashville is has good moving soo More

by jmcm1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Martha Miller
February 24, 2019

60,000 Service Service person was friendly and accommodated meeting my schedule to get me in and out based on another appointment I had that day. I was very satisfie More

by kpaul911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
February 23, 2019

had a couple of gliches brought car in for 120,000 checkup. On my way home after all was completed tail light failure came on. Called next morning and spoke to my service con More

by sdklausner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Lee
February 22, 2019

Great customer service Tim went above and beyond in getting our car serviced. He kept us informed of what was happening. Making uure everything was done. An asset to your o More

by TEEKNME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Kasiba
February 22, 2019

70,000 mile service Lexus of Orland has the best service center I have ever experienced since I have owned any car and I have been driving for 44 years. More

by JOHNSZYDLOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Boulos, Kevin Martin, Chris Merx, Monique Hendrix, Martha Miller, Mike Fredette, Mike Bannos, Aiman Hamdan, Chris Kowalis, Victor Natour
February 20, 2019

Great customer service as usual My sales Rep Monique is the best! Whenever I have concerns I call her and she takes care of my needs. She recognizes me after 3 years and it's a plea More

by TAMARAJACKSON8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique Hendrix, Martha Miller
February 16, 2019

ultra expensive repair prices/politics The workers are very pleasant but the repair prices were too high. Iwas also deeply offended by the TV station being on Fox news. More

by mosley315
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Bannos
February 14, 2019

I was out in a timely matter and well informed I don’t remember the guy name but he was very detailed. I was out of the dealer service in a timely matter. I felt very welcomed while waiting for m More

by fos_blr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike moss, Bob Vitorrio, Kevin Martin, Mike Bannos
February 14, 2019

Overall good As usual, overall good experience although after the oil change there was a oil scent left inside the car for few days. Also did not wash the car afte More

by mietusd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak
February 14, 2019

Very good Servicer had a great attitude. Informative regarding services needed and costs. Gave expected wait time. Staff in waiting room also very courteous. Co More

by LIBERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kowalis
Apr 14, 2022 -

LIBERN responded

Very professional and courteous. Everything explained prior to service. Gave information on services needed with the process time and also checked my concerns.

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