Lexus Of Orland - Service Center

Mud flaps installed It cost $145 for 4 mud flaps that I had bought frOm Lexus for another $115. Seeing that I just bought a new car from them you would think they could It cost $145 for 4 mud flaps that I had bought frOm Lexus for another $115. Seeing that I just bought a new car from them you would think they could have put the mud flap I bought from them on at no cost. I was quoted one price and charged more. They did adjust it when I mentioned it. More

Polite, professional with a comfortable setting. Service was The service was grest The staff was nice and professional . The waiting room was comfortable. The wait time was very timely. Refreshments were plenty, The service was grest The staff was nice and professional . The waiting room was comfortable. The wait time was very timely. Refreshments were plenty, and the staff was very gracious in offering you there variety. Overall the experience was good. More

30k service of Lexus NX 200t I have had a NX200t F-Sport for 2 years. I have been very satisfied with the vehicle and the service provided every 5k miles to date. I do, however, h I have had a NX200t F-Sport for 2 years. I have been very satisfied with the vehicle and the service provided every 5k miles to date. I do, however, have some issues in that I have inquired about other things, like phone Apps that have expired and the cost for them but there have been no follow-ups or suggested paths forward for me, the owner, to obtain a cost effective means to have this service. More

On-time, fair, great technology Appointment was easy to schedule on-line. Technology (check-in, text updates/decisions, Mobile Payment, etc) made everything run smoothly. Price was o Appointment was easy to schedule on-line. Technology (check-in, text updates/decisions, Mobile Payment, etc) made everything run smoothly. Price was on high-end, but fair. More

Genuine & great listener I had a very comfortable experience with Advisor John. He was knowledgeable of my concerned and kept me informed all the way through. He restored my c I had a very comfortable experience with Advisor John. He was knowledgeable of my concerned and kept me informed all the way through. He restored my confidence after a disrespectful experience with the service receptionist in securing an appointment. More

They did a great job from greeting to explaining at the end! It was my car first oil change and butler service, They did a great job from when I arrived to the end! We are very happy with the Lexus dealership. It was my car first oil change and butler service, They did a great job from when I arrived to the end! We are very happy with the Lexus dealership. More

A surprising experience Brought car in for oil change/diagnostic check One of the services that test revealed was blower motor needed. Told service rep that I'd come back Brought car in for oil change/diagnostic check One of the services that test revealed was blower motor needed. Told service rep that I'd come back later for the work. After driving home heard a noise that I hadn't heard before,brought car back next day was told it was the blower. Question why did I not hear noise previously??? Not doubting blower needed but why the irritating noise suddenly? Just asking!!! More

Service was handled efficiently and professionally. Morgan answered all of my questions prior to the actual servicing. I would recommend this dealership wit was handled efficiently and professionally. Morgan answered all of my questions prior to the actual servicing. I would recommend this dealership without any hesitation. More

Thank you Tracy!!! I want to take time to thank my Service Consultant, Tracy Spacucello for her assistance. She was very instrumental in helping me select which servi I want to take time to thank my Service Consultant, Tracy Spacucello for her assistance. She was very instrumental in helping me select which services I needed to fix first. I have a very old Lexus, 93 and it hadn't been driven in 5 or 6 years. My car needed many services. Together, Tracy and I came up with a plan of action for services. I am very happy with the results. Thank you Lexus of Orland. More

Great / quick service. Just great service, Morgan (I think that’s was her name) she was great. I was few minutes late for my 15K oil change and there was no issues, service Just great service, Morgan (I think that’s was her name) she was great. I was few minutes late for my 15K oil change and there was no issues, service was great and quick. More