Lexus Of Orland - Service Center

Exjpensive Work is good, but extremely expensive and they prefer you wait in the waiting room for hours. Free coffee and snacks are good amenities. They have a Work is good, but extremely expensive and they prefer you wait in the waiting room for hours. Free coffee and snacks are good amenities. They have a television, but it's on so low you can't hear it. The general atmosphere is clean, with friendly employees. More

Warranty work on RX350 Our power seat driver's side squeeked when lowering. Lexus lubed the mechanism and cured the squeek. Also, a fragile cover over the NAV chip wouldn't Our power seat driver's side squeeked when lowering. Lexus lubed the mechanism and cured the squeek. Also, a fragile cover over the NAV chip wouldn't snap shut. I was afraid to break it and it was also fixed. Tire pressures were equalized an all four corners. Good work by the Orlando Lexus service department. More

40;000 mile check ! Everything was done well and quickly, with recommendations as to what needed to be done in the near future. Love the car wash service and the loaner Everything was done well and quickly, with recommendations as to what needed to be done in the near future. Love the car wash service and the loaner car service. More

Excellent Service Always Lexus of Orland always deliver presidential customer service. Friendly staff always willing to help the customer you can't ask for a better Lexus deal Lexus of Orland always deliver presidential customer service. Friendly staff always willing to help the customer you can't ask for a better Lexus dealer More

145K Service The staff at Lexus of Orland are always professional and courteous. I enjoy the beautiful waiting areas. The complementary snacks and drinks are great The staff at Lexus of Orland are always professional and courteous. I enjoy the beautiful waiting areas. The complementary snacks and drinks are greatly appreciated. More

I'll come back I always receive prompt courteous and professional service at a fair price. For the past several years I've been dealing with Tony Cesario and he is I always receive prompt courteous and professional service at a fair price. For the past several years I've been dealing with Tony Cesario and he is a major part of the reason I can rate the dealership like I do. More

Excellent Service Awesome work done to keep my car worry free. Worked my schedule. Loaner car was excellent. The dealership kept me posted on the time the car would be Awesome work done to keep my car worry free. Worked my schedule. Loaner car was excellent. The dealership kept me posted on the time the car would be finished. More

Totally Satisfied Everything worked as it should, it was a very seamless and efficient process. I was totally satisfied with the overall time it took and the servicing Everything worked as it should, it was a very seamless and efficient process. I was totally satisfied with the overall time it took and the servicing experience More

why the service department has given me a negative opinion I have been going to Lexus of Orland for 30 years.In the last 3 years the service for routine oil changes is terrible often taking 2 hours.Aside from I have been going to Lexus of Orland for 30 years.In the last 3 years the service for routine oil changes is terrible often taking 2 hours.Aside from Tony(service) and Jim B(sales),I feel no connection to any of the staff.I can see my car outside completed and it takes 45 minutes to get the paperwork They should recognize long term customers who willingly pay higher prices at the dealer for service and treat them like they used to..In the old days with Scott,,Amy etc. I felt like a valued customer.I have bought many cars from Lexus of Orland including an ISF and will seriously be looking at BMV or RangeRover.this fall. More

Oil change & repair tire Excellent customer service! Fit me in without having an appointment. Very friendly service. Found the problem with the tire very quickly. Great enploy Excellent customer service! Fit me in without having an appointment. Very friendly service. Found the problem with the tire very quickly. Great enployees in the Sales & Service Center. More