Lexus of Pembroke Pines
Pembroke Pines, FL
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A dealership rating is only as good as the person with whom you interact with. Richard is an stirling example of an individual who exceeds expectations. Please recognize him for his dedication and profe whom you interact with. Richard is an stirling example of an individual who exceeds expectations. Please recognize him for his dedication and professionalism. Thanks for a wonderful experience. Dave More
From the moment I met my Product Specialist, Valentina years ago I knew I was in exceptional hands. She truly worked her magic and made my experience of getting into my Lexus TX absolutely seamless. ✨ years ago I knew I was in exceptional hands. She truly worked her magic and made my experience of getting into my Lexus TX absolutely seamless. ✨ The entire process was effortless, personalized, and exceptionally professional. Valentina’s attention to detail, knowledge, and genuine commitment to making sure everything was just right truly stood out. The level of service was nothing short of first-class—the kind of experience you expect when purchasing a luxury vehicle. I couldn’t be more pleased with my Lexus TX or the outstanding service I received. Valentina, thank you for making my experience memorable. Truly top-notch from beginning to end! ⭐️⭐️⭐️⭐️⭐️ More
I want to express my huge gratitude to Mikhail Kkhalev and the finance team at Lexus of Pembroke Pines! Mikhail is an amazing professional who handled all the organization, managed the process flawless and the finance team at Lexus of Pembroke Pines! Mikhail is an amazing professional who handled all the organization, managed the process flawlessly from start to finish, and saved me from any worries. Special thanks go to the finance department. They treat clients with great understanding, being very thoughtful and attentive to every detail. They handled all the financial and paperwork matters perfectly, efficiently, and without any hassle. Overall, the service at this dealership is top-notch: everything is very fast, polite, and professional. No stress or headaches at all. I highly recommend this team to everyone who values their time and comfort! More
After experiencing the hospitality and customer centered service of two other Lexus dealerships I was very disappointed with my experience at your dealership. I called ahead to make an appointment. When I g service of two other Lexus dealerships I was very disappointed with my experience at your dealership. I called ahead to make an appointment. When I got there the salesman I had arranged to meet was busy in a meeting, so I got someone who must have been a new recruit. I wasn’t even offered a cup of coffee unless I wanted to pay for one. The dealership seemed unfriendly. I felt none of the welcome and hospitality I had come to expect from Lexus. The orientation to my new car was perfunctory. I kept getting passed back and forth from desk to desk. It felt like no one was responsible for making me feel welcome or at home. Perhaps I have been spoiled by the smaller showrooms and service centers in Ft. Pierce and Akron-Canton. More
I have the best sales experience at Lexus of Pembroke Pines. If you’re looking for someone dedicated, please ask for Richard Monivis. Pines. If you’re looking for someone dedicated, please ask for Richard Monivis. More

