Lexus of Pembroke Pines

“José Amaro delivers exceptional Lexus service—honest, professional, fast, and always goes the extra mile professional, fast, and always goes the extra mile More

It’s happened a few times but i will list the last 2 incidents only. They replaced my water pump i pay $600 i turn engine to drive i see orange alert? Called the rep Afraz he takes car in return after 1 incidents only. They replaced my water pump i pay $600 i turn engine to drive i see orange alert? Called the rep Afraz he takes car in return after 15 minutes says they fixed a sensor so i start driving as soon as i reach 40miles/ hour i hear loud scratching noise?? I turn back now i.see some plastic stuff hanging behind front bumper? I didn’t have these issues they created them and they don’t even test drive a car before giving it to clients? The prior visit a month ago i had nail in one Tyre slow leak. They take the car in after couple hours the rep. Andre Rust calls me saying they to replace TWO tires! Wow. I ask to see the car after 15 minutes he escorts me in the shop. I see the bad tire they say we will not put a plug we have to replace it then they show me second tire which had no issues they show nail there too? I argue that tire had 0 leaks. I ask to see manager Jose who says yes both tires need replacing. I beg him to look again it turner out a tiny 1/4” nail and NO LEAKS. The rep Andre had a grudge against me probably planted small nail to charge me double. Imagine if i had not asked to-see this and not pleaded with manager to double check i would have paid double. Rep. Andre Rust has done similar things in past. I have bought 4 Lexus’s from them I won’t anymore:( sad More

They can’t seem to solve my continued issues with my tires losing pressure. My vehicle is just about one year old and the psi on the tires are consistently low. tires losing pressure. My vehicle is just about one year old and the psi on the tires are consistently low. More

Great experience, service was good and advisor was very helpful. Definitely will be coming back helpful. Definitely will be coming back More

Tony and his lead tech in the service center were amazing and resolved my problem right away and resolved my problem right away More

Kazi was great! We initially didn’t think a deal could get done but Kazi and the Lexus of Pembroke Pines team went above and beyond to make it happen. We initially didn’t think a deal could get done but Kazi and the Lexus of Pembroke Pines team went above and beyond to make it happen. More

The seller is an excellent professional and clarified all my doubts—without a doubt, an unbeatable service. I will keep buying from Gaetano for years to come. my doubts—without a doubt, an unbeatable service. I will keep buying from Gaetano for years to come. More

Yes I was very disappointed in way they left my truck. All dirty and all messed up in side. Beside when we returned a loaner they let my clicker for my garage. I don’t understand this has never happen All dirty and all messed up in side. Beside when we returned a loaner they let my clicker for my garage. I don’t understand this has never happen before with any of my other cars. More

This is the second time I have leased a car from Julio Arango and both experiences have been easy. He makes us feel comfortable and confident with our decision. Finance was easy with the help of Boris. Arango and both experiences have been easy. He makes us feel comfortable and confident with our decision. Finance was easy with the help of Boris. All staff were friendly and kind. Thank you! More

Excellent sales man. Friendly Knowledgeable etc etc etc etc etc etc etc etc etc etcp etc. Friendly Knowledgeable etc etc etc etc etc etc etc etc etc etcp etc. More