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Lexus Of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
8,686 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,686 reviews

May 13, 2024

Great service! Damon is good at his job with customer service satisfaction in mind and finding a solution that works! Quality, professional and attention to details More

by TK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lexus Of Sarasota responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Damon and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

May 13, 2024

Mark went above and beyond to get me the exact model I was looking for and I’m very thankful. Every single person I interacted with was professional and polite. The buying experience was easy and stress More

by schnurdmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Wolf
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Jun 03, 2024 -

Lexus Of Sarasota responded

We have a great team here at Lexus of Sarasota! I am happy to hear Mark and the team provided an easy and stress-free experience! hank you for choosing Lexus of Sarasota. We wish you many happy miles in your new car and forward to serving you for many years to come!

May 13, 2024

Very knowledgeable, professional, personable, helpful . He went aboveand beyond for me, my wife and my son. I highly recommend him to anyone. More

by Sonson_hilmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 03, 2024 -

Lexus Of Sarasota responded

Thank you for sharing your experience with us – we greatly appreciate it! We strive to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you in the future!

May 13, 2024

Devin was very helpful. Maid me very comfortable with buying car. He is professional, knowledgeable, personable. I am very satisfied with service. More

by kanev2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lexus Of Sarasota responded

We appreciate the fantastic review and are glad we provided a seamless car buying experience. Thank you for choosing Lexus of Sarasota - if you have any further needs or questions, please reach out!

May 13, 2024

Complete lack of communication between departments and lack of urgency when assisting a customer out of state. I am still awaiting my deposit refund that was promised by the General Manager. I have contac More

by ebudd315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ana Lima
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lexus Of Sarasota responded

We sincerely apologize that your experience did not meet your expectations or our standards. Has your refund been successfully deposited? We have shared your feedback with the team to take the steps needed to improve. Please contact me if there is anything I can do to further assist you. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

May 12, 2024

Not until after I bought a new car did I learn that it came with only 1 fob. More

by jdwvt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher Wolf
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Jun 03, 2024 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us, we apologize for the confusion regarding the 2nd key fob from Lexus. We understand your frustration with this situation. Please look forward to a letter from Lexus informing you when your 2nd key becomes available, you can also call Lexus Brand Engagement at 1-800-255-3987for an update. If there is anything else we can do for you, please let me know. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

May 11, 2024

Very knowledgeable, professional, personable, young man. He went above and beyond for us. Highly recommend. More

by prishammen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Mathis
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Jun 03, 2024 -

Lexus Of Sarasota responded

Thank you for sharing your experience with Devyn and the team – we greatly appreciate it! We strive to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you in the future!

May 11, 2024

Great employees all around! From service to sales, reception, the cookie lady! Every person we met was knowledgeable, professional and friendly. More

by TMEOFF4321
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devyn Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hospitality Lady, Shaun Mathis, Joey Huynh, Scottie Best
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Jun 03, 2024 -

Lexus Of Sarasota responded

We are so lucky to have such an amazing team here at Lexus of Sarasota, I am happy to hear this was evident in your visit. Thank you for choosing Lexus of Sarasota and making an effort to share your thoughts. We hope to see you again in the future!

May 11, 2024

Christopher was the consummate professional. He was very intelligent and exhibited a calm demeanor that made the whole purchase process smooth and easy. Lexus of Sarasota is where you need to be More

by Steve V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wolf, Scottie Best
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Jun 03, 2024 -

Lexus Of Sarasota responded

Steve, thank you for recommending Lexus of Sarasota! We strive for excellent customer service, and I am happy to hear Chris and the team achieved this with you. If there is anything else we can do for you, please let us know!

May 11, 2024

Daryl was extremely helpful and straightforward. Communication was fantastic, I was looking for a specific car and Daryl worked with me until we found it. I’m super happy with the service, I highly More

by cindy.jaramillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Lexus Of Sarasota responded

On behalf of us at Lexus of Sarasota, thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daryl and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

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