Lexus Of Sarasota - Service Center

I came in to Wilde Lexus to get my 2014 Lexus ES300h the scheduled maintenance service. While waiting, Brad Smith came over and introduced himself after I had mentioned that I was looking for a newer Lexus scheduled maintenance service. While waiting, Brad Smith came over and introduced himself after I had mentioned that I was looking for a newer Lexus Hybrid. He showed me the 2021 hybrid in the showroom (exactly what I was looking for)...and now I'm the very proud owner of a NEW 2021 ES300h!! Brad was a pleasure to deal with...very knowledgeable, courteous, professional and friendly. I have nothing but rave reviews for Wilde Lexus...and Brad is a huge part of that! Wilde Lexus treats its clients with respect...and the service is always outstanding!! More

Shaun was great. Wilde Lexus ehhh. I have had issues in the past, a lug nut not being secured (and being able to hand crank it on myself) after an alignment, to taking my 2013 ct200 in to be checked and be the past, a lug nut not being secured (and being able to hand crank it on myself) after an alignment, to taking my 2013 ct200 in to be checked and being told the engine has randomly blown and I need to buy a vehicle from them now, to when my tow truck driver arrives and is told by Lexus that they don’t have my car and my car hasn’t been seen by them since 2019.(they found it after I called them extremely concerned!). I will not be back. If someone needs to buy a Lexus I would highly recommend Shaun Mathis though. More

Charged $660 to sand wheels, only to learn afterwards the sanding was only being done on the inside and the entire wheel was not being refinished. For $660? I could have bought new rims for that! Three diffe sanding was only being done on the inside and the entire wheel was not being refinished. For $660? I could have bought new rims for that! Three different mechanics from different places laughed at the charge, two of them saying it’s an easy job that is charged an hourly rate of one hour labor. We settled on a solution, but I’m still chasing managers to discuss it. This was definitely not the service we thought we we getting and I was clearly over charged grossly. More

Service Done Right Came in for a scheduled maintenance today. This dealership is the best! Everyone is courteous, professional and customer oriented. I received a call Came in for a scheduled maintenance today. This dealership is the best! Everyone is courteous, professional and customer oriented. I received a call from Brittany with a status update, agreed to an alignment that I knew was needed then received a second call when the vehicle was ready. My baby was sitting pretty out front waiting for me. They gave her a nice wash and detailing inside. Back to brand new!. I am so glad I purchased this Lexus. (Lots of fun to drive too). More

Today I purchase my 3rd Lexus. Tom, Kenny, and Christian made this process extremely easy! I highly recommend working with Tom! Tom is a straight shooter, fair, knowledgeable, and assisted me through the c made this process extremely easy! I highly recommend working with Tom! Tom is a straight shooter, fair, knowledgeable, and assisted me through the car buying process within a couple of hours. My mom worked with last month when she purchased her car as well. The finance manager, Kenny, was efficient and made the process easy too. Christian reviewed the car with me, showing me all the buttons and the latest technology. I can’t say enough about these 3 men. Each one is a huge asset to Wilde Lexus. Thank you my car buying experience easy and fun! I’ll see you in a few years. More

Greg Dowdy did and excellent job fing me a car! Great dealership! Bought 3 cars from Greg Dowdy! Very helpful and knowledge was great! My family came from a Kentucky to buy a car from Greg Dowdy Great dealership! Bought 3 cars from Greg Dowdy! Very helpful and knowledge was great! My family came from a Kentucky to buy a car from Greg Dowdy More

My husband and I were at Wilde this a.m. 2.27. We deal with Tim Edlredge and he took wonderful care and time with us to solve our reason for service visit. It was easy for Tim to explain to us the prob with Tim Edlredge and he took wonderful care and time with us to solve our reason for service visit. It was easy for Tim to explain to us the problem with Global opening. Also had a good experience with Kenny in your technology dept. He paired my phone because it somehow was disconnected. We are vacationing in Venice and appreciated the great Customer Service. Please commend Tim Eldredge and Kenny for the Romeos from N.J. Thanks. More

Scott was friendly and informative. Very easy to deal with as were all staff at Wilde Lexus This is the second vehicle I purchased there with as were all staff at Wilde Lexus This is the second vehicle I purchased there More

Great Customer service! I have been a customer for almost 20 years. Yesterday I came in for service on my 2009 Lexus RX 350 which has 110,000 miles on it. It was in bad sha I have been a customer for almost 20 years. Yesterday I came in for service on my 2009 Lexus RX 350 which has 110,000 miles on it. It was in bad shape so I decided a new car was in my future! Tim and Bill connected me with Amanda Farmer. She asked me my budget and not only found me a wonderful new 2020 Lexus but my payments came in under what I was hoping to pay. I couldn't be happier. Merry Christmas to me! The entire process was very smooth and easy. I'd recommend this team any day! Thank you Lexus More

Wilde Lexus One day after I got my 2020 Lexus ES350 I got a windshield ding. Not only did I get my windshield fixed, but I also got all the cameras associated wit One day after I got my 2020 Lexus ES350 I got a windshield ding. Not only did I get my windshield fixed, but I also got all the cameras associated with the windshield sensors recalibrated. All of this was organized by the owner of Wild Lexus, in one day, with a loaner car provided! It was made easy and painless and I would recommend this dealership to anyone! More