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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,228 Reviews

1,228 Reviews of Lexus Of Sarasota - Service Center

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March 06, 2023

Tim was very helpful as usual. New changes due to New ownership getting customers annoyed. Many bad reviews in "NextDoor" app. More

by RAFAELVITON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
March 06, 2023

Excellent car service; Lexus is a luxury car; the waiting area should also reflect this and needs to be improved for the many people waiting for their cars. More

by KJMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
March 06, 2023

A big fan of this dealership. I was in for regular maintenance. It was very busy and as a result I was unable to meet with advisor afterwards. I can always call but wanted to More

by KELLY_PEER813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
March 06, 2023

Jason is outstanding. He warm …. Courteous And very professional. If I had a business, I would hire him. Lexus should be proud to have him as a employee More

by NORRISWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

This dealership is set up to comfortably accommodate its customers with speedy , reliable, and efficient services. More

by JFLAHERTY16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Atmosphere needs improvement. Everyone one seems on pins and needles. Dealership too crowded with people waiting for cars. Felt very uncomfortable. More

by TOPAGENT919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2023

My loaner had little gas! Then my car was not filled up as in the past. Joey was awesome! More

by CHRISTYMAYRE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey *****
March 05, 2023

Greatest service. Emergency tire help needed. I was squeezed into a service agents schedule and he was great. Very good price and service - replaced all four tires. More

by GREG@GREGMARTINS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Short
March 05, 2023

Oil change took 3 1/2 hrs. .very unacceptable. Wait time shouldn't take that long ever More

by Dianne Tadgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
March 05, 2023

Very simple. 105,000 service. The tech put the wrong wiper blades on. I drove 30 minutes and and then realized the problem. I drove straight back. Of course, it More

by WJWFAIRFIELDCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil
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