Lexus Of Sarasota - Service Center

Lisa very nice. Everyone pleasant. Very crowded NOTHING ELSE TO SAY. Waste of time writing as I have u 5 stars Nomore or I will not appreciate being bothered by surv Everyone pleasant. Very crowded NOTHING ELSE TO SAY. Waste of time writing as I have u 5 stars Nomore or I will not appreciate being bothered by survey More

Always a good experience. Everyone is friendly and the coffee lady is always helpful. Would recommend to anyone. Everyone is friendly and the coffee lady is always helpful. Would recommend to anyone. More

I was surprised at how quickly they serviced my vehicle The text communication system works well The text communication system works well More

Jason is an outstanding service representative Very customer oriented You have confidence your car is in good hands customer oriented You have confidence your car is in good hands More

A little longer wait than I expected but rep was good, listened to my issues, everything was wrapped up..pleased listened to my issues, everything was wrapped up..pleased More

Lexus of Sarasota is the best dealership I have ever worked with. They consistently provide Outstanding customer service. worked with. They consistently provide Outstanding customer service. More

Good workmanship however long wait times after dropping off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week from picking up my car, I received a discount coupon for 20% off workmanship when my total was close to $600. A sizeable amount More

Drop off was easy, wait time was within expectations and communication via text was helpful. communication via text was helpful. More

Efficient, and you did what you said you were going to do!! Difficult problem, and loaner car was a godsend do!! Difficult problem, and loaner car was a godsend More

There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit! More