Lexus Of Sarasota - Service Center

There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit! More

Love the service that Tom O provided on the sale. He got my car slightly ahead of schedule and took great care in making sure my wife and I were prepared for the road. He got my car slightly ahead of schedule and took great care in making sure my wife and I were prepared for the road. More

Great customer service. Friendly and very helpful. I will become a regular customer at this dealership. Friendly and very helpful. I will become a regular customer at this dealership. More

I got stuck at the Sarasota/Bradenton airport with a dead battery …called Germaine Lexus in Naples and they referred me to you. I called and met Jason and he took care of the problem. He was very nice and p battery …called Germaine Lexus in Naples and they referred me to you. I called and met Jason and he took care of the problem. He was very nice and professional. Thank you so much! More

Dealership was organized, employees were courteous and well trained. Liked it very much that this new dealership has continued the tradition and excellence of the old owners and has seen fit to keep many well trained. Liked it very much that this new dealership has continued the tradition and excellence of the old owners and has seen fit to keep many of the people from the old dealership. Makes it still feel like family! Only concern was with the car wash. Did not do a very good job on the exterior wash but interior was well done. More

Lisa was great! Kept me informed. Car was so clean inside and out! Kudos to all! Didn’t have to wait. Left car and picked up.. Trusting they did all their check poin Kept me informed. Car was so clean inside and out! Kudos to all! Didn’t have to wait. Left car and picked up.. Trusting they did all their check points, . Wasn’t told I needed windshield wipers replaced.. just trusted they checked them.. wasn’t told tires were worn or ok just trusted..love my car.. not a scratch in 3 years! It’s a lease and we’re buying it at end of lease and now live in Sarasota and will be bringing car in for necessary maintenance at this service center.. wish you were closer to LWR! More

Very satisfied with this dealership. Everyone is friendly, and I feel they are competent. Thank you. Everyone is friendly, and I feel they are competent. Thank you. More

Alexandra was great. Shop overwhelmed with work making it tough to get car back on timely basis. Pocking car up delayed for same reason. Shop overwhelmed with work making it tough to get car back on timely basis. Pocking car up delayed for same reason. More

Waiting time was about 2 hours. I was asking for the estimate on my bumper repair, never got it . The car was not clean properly . Overall it was ok for a simple oil change. I was asking for the estimate on my bumper repair, never got it . The car was not clean properly . Overall it was ok for a simple oil change. More

Lisa is always great, attentive and professional, I thought the price for the break job was a bit expensive. thought the price for the break job was a bit expensive. More