Lexus Of Sarasota - Service Center

Great customer service. Friendly and very helpful. I will become a regular customer at this dealership. Friendly and very helpful. I will become a regular customer at this dealership. More

Good workmanship however long wait times after dropping off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week off and picking up your car. Service mgr very competent. Disturbed that he didn’t look for or offer and discounts on workmanship as less than 1 week from picking up my car, I received a discount coupon for 20% off workmanship when my total was close to $600. A sizeable amount More

Efficient, and you did what you said you were going to do!! Difficult problem, and loaner car was a godsend do!! Difficult problem, and loaner car was a godsend More

There is a big black tape on my feder holding it in lace. That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed That fender was loose but NEVER mentioned to me while at Lexus for check up. Why????? Perhaps I would have asked about cost of fixing it or discussed it with members of the repair department. You were neglecting to tell me about options. No good report on this visit! More

Waiting time was about 2 hours. I was asking for the estimate on my bumper repair, never got it . The car was not clean properly . Overall it was ok for a simple oil change. I was asking for the estimate on my bumper repair, never got it . The car was not clean properly . Overall it was ok for a simple oil change. More

It was neat and the personnel were friendly and polite. The service was great and everything that I requested was completed. The service was great and everything that I requested was completed. More

Lisa is always great, attentive and professional, I thought the price for the break job was a bit expensive. thought the price for the break job was a bit expensive. More

Our advisor Tim was very helpful and explained to us all we need to know about the what is covered under the warranty and what is not we need to know about the what is covered under the warranty and what is not More

Lisa was great! Kept me informed. Car was so clean inside and out! Kudos to all! Didn’t have to wait. Left car and picked up.. Trusting they did all their check poin Kept me informed. Car was so clean inside and out! Kudos to all! Didn’t have to wait. Left car and picked up.. Trusting they did all their check points, . Wasn’t told I needed windshield wipers replaced.. just trusted they checked them.. wasn’t told tires were worn or ok just trusted..love my car.. not a scratch in 3 years! It’s a lease and we’re buying it at end of lease and now live in Sarasota and will be bringing car in for necessary maintenance at this service center.. wish you were closer to LWR! More

The service department was easy to work with, friendly, and stood by their word, and went out of their way to accommodate me. and stood by their word, and went out of their way to accommodate me. More