Lexus Of Sarasota - Service Center

Such a service oriented dealership. Prompt service from Jason to the mechanics. Love the coffee bar!! Prompt service from Jason to the mechanics. Love the coffee bar!! More

Overall very good. One area needing improvement was whoever vacuumed my car left many areas of dirt and (?) grease inside on the seats and panel. Appreciate the servi One area needing improvement was whoever vacuumed my car left many areas of dirt and (?) grease inside on the seats and panel. Appreciate the service consultant and the video from the actual service professional working under the hood More

Very nice dealership. Service is quick and pleasant. They treat the customers with respect. I would recommend them. Service is quick and pleasant. They treat the customers with respect. I would recommend them. More

Highly disappointed. Even with appointment, waited 2 hours just to get a damaged tire replaced under warranty. - after 1 hour to deakership, 1 hour home drive. I feel pe Even with appointment, waited 2 hours just to get a damaged tire replaced under warranty. - after 1 hour to deakership, 1 hour home drive. I feel penalized in waste of my time for buying the warranty and for using a dealer with such a huge territory it cannot propery serve customers after they have sold their $60,000 sedans. Will NEVER recommend Lexus Sarasota again. Second bad experience in 2 week. First was even worse - by far. So this was not a @one off” opinion. The service agent was fine but clueless and helpless. It’s a mgt prob. No customer focus More

Always good service and never have to wait very long. Lisa was very pleasant and knowledgeable. Lisa was very pleasant and knowledgeable. More

Excellent care and very fair solution to a difficult repair requiring coordination with Lexus which was handled by Jason and his manger. repair requiring coordination with Lexus which was handled by Jason and his manger. More

Very professional and helpful. We were very impressed with his knowledge. He made us feel welcome. We were very impressed with his knowledge. He made us feel welcome. More

I responded to a promotional flyer for service and was treated very professionally when I called for an appointment. The actual service work was done very well and Roberto, the rep, treated me courteously treated very professionally when I called for an appointment. The actual service work was done very well and Roberto, the rep, treated me courteously. More

It’s good but I think it used to be better. Car wash especially. New help? 2-1/2 hr. Wait for oil change. What happened to WILDEon your name? Car wash especially. New help? 2-1/2 hr. Wait for oil change. What happened to WILDEon your name? More

Don't know what's going on there, but it's not a respectable place any more. I've been a customer there for 5-6 yrs, I'm seeking other dealers, even if I have to drive to Tampa. People are not the s respectable place any more. I've been a customer there for 5-6 yrs, I'm seeking other dealers, even if I have to drive to Tampa. People are not the same, don't have the same helping attitude, look like used care garage Not a Lexus dealer!! More