1,228 Reviews of Lexus Of Sarasota - Service Center
We bought our daughter a Honda Civic at Wilde Honda. The person behind her hit her car. We were told to take the car to your Lexus location. Over three weeks later the car was still not touched! We are The person behind her hit her car. We were told to take the car to your Lexus location. Over three weeks later the car was still not touched! We are being charged $70 a day for storage and $250 administrative fee!! For nothing. We had the car towed to Alex Karras Lincoln and they couldn’t have been nicer. Unlike your employees in the collision dept who told us the car wouldn’t be fixed until January!!! The way they spoke to us was so unprofessional. The insurance adjuster from Allstate also commented to us about your employees in the collision department being so rude. More
My wife and I have purchased six Lexus over the last 20 years. The first 4 we purchased in Tampa where we were living at the time. The dealership in Tampa was excellent. We moved to Sarasota 7 years ago years. The first 4 we purchased in Tampa where we were living at the time. The dealership in Tampa was excellent. We moved to Sarasota 7 years ago and became customers of Lexus of Sarasota. We since have purchased 2 vehicles from Sarasota and there is no question that Lexus of Sarasota is superior when compared to Tampa. Sales and service teams are fantastic. More
I love Lexus dealership in Sarasota, best service and quality, in washing my car always quality, in washing my car always More
On time service appointment. Complete understanding of the issues. Kept me apprised of when my car would be ready. Extremely pleased with service. Complete understanding of the issues. Kept me apprised of when my car would be ready. Extremely pleased with service. More
We had an emergency-flat, ruined tire. I called the supper number to change the tire. Response was terrific maybe 35 minutes to arrival. Immediately called service for a new tire. Jason to I called the supper number to change the tire. Response was terrific maybe 35 minutes to arrival. Immediately called service for a new tire. Jason took care of us at 2pm ON SATURDAY!! Thank you! More
I was tremendously impressed all around by your service. Can highly recommend you. Wilma Weaver Can highly recommend you. Wilma Weaver More
I love the fact that I was sent a video of my service. You guys rock. You guys rock. More
After my 1st service I had 2 issues due to the technician not returning my car settings back to where I had them. They turned off my windshield wipers off and it began to rain on my way home which resulted i not returning my car settings back to where I had them. They turned off my windshield wipers off and it began to rain on my way home which resulted in returning back to the dealership. They rotated my tires and I assumed they checked the air pressure. Two are at 35 and two are at 37. Shouldn’t they all be the same? Very disappointed. More