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Lexus San Diego

San Diego, CA

4.9
1,377 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,377 Reviews of Lexus San Diego

August 29, 2021

The car was prepped for cleaning, however the car was not topped off. There was a few gallons short. It’s not a big deal at the end of the day. Just cause the gauge says full, one should have still taken it More

by airkash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Sean Weaver
Report | Print
Aug 30, 2021 -

Lexus San Diego responded

Hi, Thank you for sharing your review. Your feedback is important to us here at Lexus San Diego and I would appreciate the opportunity to speak with you to address your feedback further. Please email me at fpierce@penskeautomotive.com with your preferred contact information. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

Sep 02, 2021 -

airkash responded

I have sent you an email if you would like to discuss the matter a bit more. Thanks

August 29, 2021

Lilly was great. In and out with service in less than 1.5 hours! Thx More

by leland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly- Service Depy
Report | Print
Aug 29, 2021 -

Lexus San Diego responded

Thank you for your patronage! Looking forward to seeing you in the future here at Lexus San Diego.

August 28, 2021

I’ve been using this service dept for more than 10 years. I always receive excellent workmanship and my service writer Andy always gets me the best price. More

by rluque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Aug 29, 2021 -

Lexus San Diego responded

Thank you so much for the positive review! Please let us know if you have any additional needs or questions!

August 28, 2021

Great salesman very professional helping me to get right lease payment. I will recommend to my friends More

by raminh19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal Kattoule, Sean Weaver
Report | Print
Aug 29, 2021 -

Lexus San Diego responded

Thanks for the great feedback! We're so glad to learn you had a great experience here at Lexus San Diego. We know the future will yield equally great results.

August 25, 2021

Phenomenal service by Andy Garcia and his team. Expert diagnosis and turnover of my vehicle. Friendliest service representatives that I have ever seen Thank you so much! More

by Lappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia, Andy
Report | Print
Aug 25, 2021 -

Lexus San Diego responded

Lappy, your review made us smile. We love hearing that our employees, such as Andy, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Lexus San Diego, we will be sure to keep up our timely services and courteousness.

August 25, 2021

I really appreciate the attention that Michael Cain provided during this service/repair. I felt comfortable with his recommendations and communication. Thanks More

by Rcherrmann2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Aug 26, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your excellent experience with Michael! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Lexus San Diego.

August 25, 2021

The service was fast and efficient and I got my car back sparkling clean! More

by User-3b6590e05d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Aug 26, 2021 -

Lexus San Diego responded

Thank you for the 5-stars and feedback! Lexus San Diego looks forward to future visits.

August 24, 2021

Michael did an I’m sanding job getting my car done efficiently and professionally. It was such a pleasure to relax and wait for my Lexus maintenance to be completed lounge More

by gerri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Aug 25, 2021 -

gerri responded

Michael did an outstanding job with getting my Lexus serviced efficiently and professionally. It was a pleasure to relax and wait in the lounge.

Aug 25, 2021 -

Lexus San Diego responded

The team appreciates the 5-stars and feedback, Gerri! We are glad your experience at Lexus San Diego was outstanding. Safe travels on the road ahead.

August 21, 2021

Everyone one was super helpful. My sales man was very knowledgeable and was very nice. Everyone was amazing. I left very satisfied with my new car. More

by Karlgrng25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Smith, Adam carrells , Sean Weaver
Report | Print
Aug 22, 2021 -

Lexus San Diego responded

Hi there, Thank you for sharing the details of your recent visit. Your satisfaction means everything to us, so we are happy to know that our Sales Department were knowledgeable and nice. We hope that you enjoy your purchase and at Lexus San Diego we want you to know that you are always welcome here.

August 21, 2021

The sales person that helped me was Brian in their pre-owned section of the dealership in Kearny Mesa Rd. San Diego was very helpful! More

by Abel Bituin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Sean Weaver
Report | Print
Aug 21, 2021 -

Lexus San Diego responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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