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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

January 08, 2023

Advisor Krystina Evans was excellent. Welcoming. Kept me updated. Video technician shared informative. Well done More

by Randi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

We are honored to learn that you had a 5-star experience at our Service Department, Randi. Thank you for highlighting the positive attitude of our Service Team, and how they made sure to provide you with updates on your vehicle. We appreciate this excellent review and we hope that you continue to visit us here at Lexus San Diego for your future automotive needs.

January 08, 2023

Excellent customer service received from start to finish for annual car maintenance. The team at Lexus San Diego are great and especially Andy who made sure all my questions were answered and ensured the ex More

by rm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amentia
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Thank you for leaving us this 5-star review of your annual maintenance. We appreciate you taking the time to highlight how our Service Team provided you with such amazing customer service, which is something that we strive to provide every one of our valued guests here at Lexus San Diego. If your vehicle needs any further assistance, feel free to reach out to us.

January 07, 2023

Is my first time Was a good experience I’m very happy we Lexus San Diego More

by lf_more
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 09, 2023 -

Lexus San Diego responded

We are proud to see that you had a great experience during your visit. Thank you for taking the time to give our team here at Lexus San Diego a five-star review. Take care.

Jan 09, 2023 -

lf_more responded

Thank you

January 07, 2023

They were extremely fast in getting me into a temp car while I waited on my service More

by Jamesbcretti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Greetings. Top-notch customer service is what we strive for here at Lexus San Diego. Thank you for composing such a stellar review of your experience with our Service Team. Your satisfaction means everything to us, so we are happy that our team could meet your service needs. Thank you for choosing Lexus San Diego and please let us know if there is anything else we can help with. We look forward to working with you again in the future. Have a wonderful day.

January 07, 2023

Excellent stewardship of the folks who have bought cars there. Service department is good example of that. More

by marshlitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Thank you for the 5-star review. We hope that you had a wonderful experience with us at Lexus San Diego. Please feel free to reach out to us if you need anything.

January 07, 2023

Vehicle maintenance is a very efficient process. I like the vehicle heath report with the video. And, checking out a loaner has been streamlined with the service consultant processing everything. More

by Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

Ward, we are honored that you left us a five-star review. We are happy that you are pleased with the way we do business here. Thank you for trusting our team at Lexus San Diego with your vehicle's maintenance needs.

January 07, 2023

Excellent, fast service. Marco was very attentive and professional and communicated well with me. Done More

by inghram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jan 10, 2023 -

Lexus San Diego responded

We are thrilled to learn that our team was attentive and provided excellent customer service during your visit. Thank you for choosing Lexus San Diego. We appreciate your five-star review and your business.

January 06, 2023

Michael Michael was an excellent sales associate, very helpful, clear and communicative. Felt he was straightforward, honest through the whole process. Our car arrived sooner than expected and the purchas More

by TCF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Michael
Report | Print
Jan 07, 2023 -

Lexus San Diego responded

Hello, we're extremely fortunate to have such an amazing Sales Team and we always strive to provide a top-quality and thorough customer experience for every guest. It is wonderful to learn you received just that and we congratulate you on your new purchase as well. If you need any further assistance with your new vehicle, the team here at Lexus San Diego happily awaits to assist you. Have a wonderful day.

January 06, 2023

Best Lexus Dealership in SD County to do business with in 2023. Service is excellent! More

by Rmoe34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Jan 08, 2023 -

Lexus San Diego responded

Thank you so much for your five-star review. We are glad we could make your experience something to remember. Our Service Team here at Lexus San Diego is here for you when you need us.

January 04, 2023

Finance was not honest. They treated me poorly and I bought a car ! I am waiting for a call from GM. They clearly are not honest and do not care about their customers More

by Scurtis33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny swaim
Report | Print
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