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Lexus San Diego

San Diego, CA

4.9
1,318 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,318 Reviews of Lexus San Diego

January 04, 2023

Excellent service! I appreciate the high touch service provided and the level of care extended to my car. More

by dmason98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Jan 05, 2023 -

Lexus San Diego responded

We're happy to learn from your perfect review that the welcoming team of Lexus San Diego delivered an exceptional experience. If there's anything further we can do for you, please let us know. Have a wonderful day.

January 04, 2023

Lexus San Diego provided a great experience overall. The salesman, Wally, was responsive to questions and helpful with the purchasing experience. I would definitely recommend this deal ship to anyone lo More

by harvellaustin@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Sibou, Sean Weaver
Jan 05, 2023 -

Lexus San Diego responded

Hello, we appreciate your uplifting review of us here at Lexus San Diego. We are so glad to learn that our Sales Team member was able to help you find what you were looking for, and we are so grateful for your recommendation. Have a nice day.

January 03, 2023

This dealership really bent over backwards to take excellent care of me and my family when we were in a bind. We are not from San Diego and we're in town on vacation and had our car die on us. They More

by princechoro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jan 04, 2023 -

Lexus San Diego responded

We appreciate you taking the time to let us know about your five-star experience at Lexus San Diego. It is satisfying to know that our team was accommodating during this time and made sure you and your family were taken care of. That's exactly what we like to learn. We hope you are enjoying your new purchase.

January 02, 2023

One of the best experiences I’ve had buying a car. The salesperson was not pushy and they made me feel very comfortable. More

by Kerniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal
Jan 03, 2023 -

Lexus San Diego responded

Thank you for taking the time to leave us a five-star review, Kerniel. It brings us joy to know that our Sales Team was helpful and made you feel comfortable during your car-buying experience. Please don't hesitate to reach out to us at Lexus San Diego for any additional assistance.

January 01, 2023

Kegan, Always takes good care of my car, and my husband and trust him. In this day and age it is exceptional service to say that about your representative. More

by belcherjl
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Jan 02, 2023 -

Lexus San Diego responded

Thank you for taking the time to write these kind words regarding our Service Team. We are honored to learn that you are satisfied with the work you continue to receive here at Lexus San Diego. We appreciate this great review and if you require anything else, please do not hesitate to reach out.

Jan 06, 2023 -

belcherjl responded

Kegan always has given my husband and I great services. Always!

January 01, 2023

Service Advisor was awesome. Really listened to the questions we had a bout our vehicle. More

by mercedeswhittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andee
Jan 02, 2023 -

Lexus San Diego responded

Hi, thank you for taking the time to leave a 5-star review for us at Lexus San Diego. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2022

Every time I come to your dealership I feel like I receive five star service every time. Great job 👍 More

by jseaton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jan 01, 2023 -

Lexus San Diego responded

Thanks for the great rating and review. Here at Lexus San Diego, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do. Have a great day.

December 31, 2022

I have serviced my Lexus ES350 at this dealership for many years. Andy my service writer always looks for any available discount coupons and will accomodate my need for a loaner vehicle or a needed compl More

by rluque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jan 02, 2023 -

Lexus San Diego responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your five-star experience with our Service Department. We're glad to learn that you consistently leave Lexus San Diego pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your Lexus ES 350.

December 30, 2022

My consultant was Kagan and he was great. He was receptive to my requests, very friendly and not pushy at all. I received a video report on my car and that was awesome! Never had that kind of More

by Dhana.remot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kagan
Dec 31, 2022 -

Lexus San Diego responded

Thanks for taking the time to leave a great rating, Dhana. We are glad you're happy with the video report and hope to see you again at Lexus San Diego.

December 30, 2022

The service adviser is very flexible, friendly and carrs for customers satisfaction also the staff is very friendly More

by Lchairez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor solis and Marcos Martinez are very friendly and knowledgeable , Sean Weaver
Dec 30, 2022 -

Lexus San Diego responded

Greetings, we will make sure to share this wonderful review with everyone here at Lexus San Diego. Thank you for taking the time to share your positive review and give us five stars. Come back and visit us anytime, we'll be glad to assist. Have a great day.

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