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Lexus San Diego

San Diego, CA

4.9
1,337 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,337 Reviews of Lexus San Diego

December 03, 2022

Able to schedule when needed. Outstanding customer service! Found problem and repaired without any cost to me. Both experiences with this customer care center with Mike M. Have be More

by George’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCain, Sean Weaver
Report | Print
Dec 04, 2022 -

Lexus San Diego responded

Thank you for taking the time to write about your five-star experience at Lexus San Diego. It's pleasing to learn that our Service Team took care of your vehicle in a professional, speedy fashion. Please keep us in mind for your future automotive needs.

December 03, 2022

After 18 years still happy with the service . Miss the car wash though but loved the video from the technician ! More

by Janetsuemcarthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Report | Print
Dec 04, 2022 -

Lexus San Diego responded

We are happy to learn that you are consistently impressed with our Service Team. Thank you so much for being a valued customer of Lexus San Diego. Have a great day.

December 02, 2022

The service is friendly, competent and trustworthy. I always come away satisfied with the value of the work and confident that I received what was necessary to keep my vehicle in good shape. Very expen More

by gapcloser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Dec 03, 2022 -

Lexus San Diego responded

Hello! In order to deliver the best experience possible, we try to set high expectations for ourselves here at Lexus San Diego. We're so glad to receive your positive review and we are glad to hear you were satisfied. Our Service Department is available should you require any extra help in the future.

December 01, 2022

The people here are amazing. From the moment you pull up to the time you leave, all employees are friendly and accommodating. More

by RSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Dec 02, 2022 -

Lexus San Diego responded

Hello, we appreciate you taking the time to leave positive feedback for us here at Lexus San Diego. Let us know if there is anything further we can assist you with, and have a great day.

December 01, 2022

Excellent experience. Knowledgeable and honest. Will continue to have my vehicle repaired there. Thank you. More

by rlhenson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Report | Print
Dec 02, 2022 -

Lexus San Diego responded

Thank you for taking the time to write us regarding your excellent experience with our Service Team here at Lexus San Diego. It brings us great joy to learn that you found our staff to be knowledgeable, honest, and friendly. Our staff will be waiting to welcome you on your next visit. Til next time!

December 01, 2022

My sales person was excellent. I would rate him 5/5! He followed through and I appreciated it. More

by Brainco4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not work with Sean Weaver. N/A
Report | Print
Dec 02, 2022 -

Lexus San Diego responded

Hello, we appreciate your kind words for our Sales team member here at Lexus San Diego. Let us know if there is anything else we can assist you with, and we hope you enjoy your day.

December 01, 2022

Andy and his team always get me in and out of the shop effortlessly. They are courteous and professional on all levels. More

by Rjsd1465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Dec 02, 2022 -

Lexus San Diego responded

Hello! We really appreciate your great rating. It's our hope that you continue to choose Lexus San Diego for all of your automotive needs. Take care.

November 30, 2022

Usually would not replace tires at the dealership but did...excellent service and price with Andy Amenda, our Service Advisor! More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Nov 30, 2022 -

Lexus San Diego responded

Thank you for taking the time to provide us with an excellent rating and review, Joe. We appreciate reading of your positive experience with our Service team members here at Lexus San Diego, and hope you have a fantastic day.

November 30, 2022

Excellent service department, Michael Caine is the best of all of them. Great customer service More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caine
Report | Print
Nov 30, 2022 -

Lexus San Diego responded

John, we appreciate your kind review and amazing rating. We are very happy to read that your experience with our Service team member here at Lexus San Diego has been a positive one.

November 30, 2022

Ramon is really helpful and friendly. They treat you with respect and kindness, invoice is clear and reasonable More

by Alexge991128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Nov 30, 2022 -

Lexus San Diego responded

Hello! Thank you for taking the time to leave this perfect rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lexus San Diego in the future.

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