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Lexus San Diego

San Diego, CA

4.9
1,468 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,468 Reviews of Lexus San Diego

March 01, 2023

Outstanding service provided by Michael Cain. He went above and beyond to assist me with repairing the inner door handle on my RX 350L. Thanks so much! More

by Ted C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Report | Print
Mar 02, 2023 -

Lexus San Diego responded

Ted, thank you for your excellent review and star rating. We are always happy to help here at Lexus San Diego and we are thrilled to learn about your positive experience with our Service Team. Let us know if we can be of any further assistance.

March 01, 2023

Brought my car in for a pre purchase inspection. Customer service was great and was able to pay online More

by Simonaantone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina
Report | Print
Mar 02, 2023 -

Lexus San Diego responded

Hello, we are grateful for your fantastic review and 5-star rating. We enjoy learning about your positive experience, and we welcome you back anytime here at Lexus San Diego. Take care.

March 01, 2023

The overall experience was great. Dennis was the consummate professional and made sure everything fit in our hectic schedule. Also being able to complete a lot of the paperwork onli More

by w_ferrel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel
Report | Print
Mar 02, 2023 -

Lexus San Diego responded

Hello, we truly appreciate you taking the time to leave this great review and rating. We are so happy to read that our team was able to help you in a professional and satisfactory manner here at Lexus San Diego. We hope you have a nice day.

February 28, 2023

Very efficient service and makes sure customer is fully satisfied, which is great to see More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McCain
Report | Print
Mar 01, 2023 -

Lexus San Diego responded

We really appreciate your great rating and review, Nik. Our Service Team is pleased to learn that they were able to efficiently assist you. It's our hope that you continue to choose Lexus San Diego for all of your automotive needs. Take care.

February 26, 2023

The manager sale manager I met was not very nice to me. The technician was helping me very nice and patient. The sale man is okay. More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Feb 26, 2023 -

Natalie responded

The manager sale manager I met was not very nice to me. The technician was helping me very nice and patient. The sale man is okay.

Mar 02, 2023 -

Lexus San Diego responded

Natalie, I appreciate you taking the time to share your feedback and would like the opportunity to discuss your interactions with our Sales Team. Can you please contact me when you have a moment? Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

February 26, 2023

Ramon Santiago was courteous and helpful. Service was quick. Waiting room was pleasant. I was happy. More

by Patriciajrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Feb 27, 2023 -

Lexus San Diego responded

We are honored to be your vehicle service and care choice. Thank you for choosing Lexus San Diego for your needs and the 5-star rating. Our Service Team appreciates your continued support and business. We welcome your feedback and are here to assist you with any additional needs.

February 24, 2023

Krystina is very helpful and pleasant to work with. She made sure that I understood everything. More

by Hawley
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Report | Print
Feb 25, 2023 -

Lexus San Diego responded

Hawley, thank you for leaving us this fantastic 5-star review. We are pleased that our staff at Lexus San Diego was helpful and professional on your visit. If you need anything else, please reach out to us anytime.

February 24, 2023

My service advisor, Marco Martinez, is all about customer service. He is very personable & yet very professional in how he does his job. I’ve been a customer since 1999 and am very please ABI out how well More

by goupnin33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Feb 24, 2023 -

Lexus San Diego responded

We are excited to have you as a valued customer and receive your five-star review. Be assured that you can always expect that same level of automotive care from our Service Team, no matter what you need help with at Lexus San Diego.

February 23, 2023

This dealership has excellent service, quality sales staff, and properly trained help. I highly recommend them. More

by Pat Lewis
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 24, 2023 -

Lexus San Diego responded

Hi Pat. Thank you for taking the time to leave this perfect rating and review. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lexus San Diego in the future.

February 21, 2023

The scheduling process was easy and the service, top to bottom, was excellent! Highly recommend! More

by mdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Feb 22, 2023 -

Lexus San Diego responded

Hello. Thank you for taking the time to leave this perfect rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us at Lexus San Diego in the future.

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