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Lexus San Diego

San Diego, CA

4.9
1,350 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,350 Reviews of Lexus San Diego

November 20, 2022

Marcos, service adviser, was very upfront about delay and transparent about solutions to problem. He provided excellent information with alternatives to different options. will always be working with him as More

by fresdak2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marco martinez
Report | Print
Nov 25, 2022 -

Lexus San Diego responded

Hello. We appreciate your kind words. It is a delight to know you trust us with your Lexus. We like to take an informative approach when it comes to your options. Transparency, honesty, and customer satisfaction are our top priorities. Thank you for choosing Lexus San Diego, and if you need anything else, please don't hesitate to contact our Service Team.

November 20, 2022

This Lexus dealership is AWESOME! The service was great and they worked with my small time frame. Thank you, Lili and team! 😊 More

by marie4691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili and the whole team!, Sean Weaver
Report | Print
Nov 21, 2022 -

Lexus San Diego responded

Thanks for the 5-star rating. We hope to be of service to you again at Lexus San Diego.

November 20, 2022

Wally was very helpful and responsive in finding us the car we wanted and making the purchase easy. More

by Kathy Sayer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally Sibou, Sean Weaver
Report | Print
Nov 24, 2022 -

Lexus San Diego responded

Hi Kathy, thank you for the positive review. Each day we aim to ensure our customers have a smooth and easy purchase buying experience. Knowing that our Sales Team was helpful and responsive to your needs makes us smile. Please contact Lexus San Diego if there's anything else we can do for you. Have a good day.

November 19, 2022

Everything was wonderful, upfront, easy, and transparent. Sadeer was as helpful and low pressure as possible More

by j.colombo24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah
Report | Print
Nov 23, 2022 -

Lexus San Diego responded

Greetings, You deserve nothing but the best. We're grateful to receive your five-star rating and know you were satisfied with the quality care you received from Lexus San Diego.

November 18, 2022

Andy Amenta, our Service Advisor has taken care of us for over 10 years and always provides outstanding service and follow up... More

by Joe M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
November 18, 2022

I love the dealership and Andy Amenta is the best! Everyone is do kind and helpful More

by janiceganan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy amenta
Report | Print
Nov 19, 2022 -

Lexus San Diego responded

Hello Janice, thank you for taking the time to write about your five-star experience! We're glad to learn that you left our dealership in a timely manner and were pleased with the customer service. We look forward to working with you again in the future here at Lexus San Diego.

November 16, 2022

Kristina was great and very helpful in answering all my questions. She is a pleasure to deal with More

by Beargrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystina
Report | Print
Nov 20, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego and giving us such a wonderful rating. We are so happy to hear all of your questions were taken care of and answered. Stop by, and see us again soon, Beargrt.

November 16, 2022

Service was great led by Marco Martinez. Always enjoy working with him and know he will look out for me and my family. More

by conorbrumfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Report | Print
Nov 17, 2022 -

Lexus San Diego responded

Hello Conor, Our staff is delighted to read that you had an exceptional visit with us. We are glad we could make another experience here at Lexus San Diego a great one! Thanks for being a valued customer.

November 16, 2022

Andy Amata excels at customer service. I always feel like I’m his only customer and that I’m a priority, hard for anyone to do when you have hundreds of customers. He explains everything v More

by cmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Amata
Report | Print
Nov 17, 2022 -

Lexus San Diego responded

Greetings Our team is overjoyed to know that you had a thoughtful encounter with our employees. We truly appreciate you recognizing us with this kind endorsement and 5-star review for Lexus San Diego. Thank you for choosing us for your service needs!

November 16, 2022

I felt listened to and clearly understood what work was going to take place. Mike Cain made sure I approved all work and make sure it was done right. More

by jorjaaustin
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cain
Report | Print
Nov 16, 2022 -

jorjaaustin responded

Service Department rocks

Nov 20, 2022 -

Lexus San Diego responded

Hi Jorjaaustin, thank you for taking the time to leave a positive rating for us at Lexus San Diego. We're happy our team could meet your expectations and you felt listen to and understood. Please don't hesitate to reach out if there's anything additional we can do for you.

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