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Lexus San Diego

San Diego, CA

4.9
1,325 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,325 Reviews of Lexus San Diego

November 12, 2022

I’ve been helped immediately as I pulled in their building .inspite of heavy rain. More

by Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Report | Print
Nov 12, 2022 -

Coffee responded

Good service performance by my service consultant. Will definitely referred to other friends.

November 12, 2022

I have been taking my Lexus for several years. They provide top notch friendly service consistently. More

by Bccb4
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Nov 14, 2022 -

Lexus San Diego responded

Hello. Thank you for taking the time to leave a review. We are pleased to learn that you continue to receive professional and friendly service from our Service Department. If you need any further assistance, please let us know. Lexus San Diego is here for your auto-related needs.

November 11, 2022

The service staff knows there stuff and are very courteous and friendly. The sales staff bent over backwards to help me out providing me with all the information i needed More

by thom.kettle
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Nov 13, 2022 -

Lexus San Diego responded

Hello, we truly appreciate your warm words and kind review about our wonderful staff. We strive for excellent customer satisfaction in all aspects of our dealership here at Lexus San Diego. It is a pleasure to see that your visit was friendly, courteous, and informative. We look forward to being of service to you again in the future.

November 10, 2022

Very quick and attentive service. I was in and out - all my questions answered and constant communication for real time updates. More

by Maria S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martínez
Report | Print
Nov 12, 2022 -

Lexus San Diego responded

Hi Maria, thanks for letting us know of your wonderful experience with our Service Team. We are delighted to know that they were attentive and made sure to communicate and share all requested information with you. Thank you for letting Lexus San Diego take care of you and your vehicle.

November 10, 2022

Lili was very helpful and the waiting area was very nice. My service was completed in a timely manor. More

by kellytackert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili
Report | Print
Nov 12, 2022 -

Lexus San Diego responded

Hello, thank you for letting us know about your nice appointment with our Service Team. We are always happy to learn of their helpful and quick service. We're also glad that you could enjoy our waiting area. Thank you for being a customer with us at Lexus San Diego.

November 05, 2022

Took my NX for service. Process was quick and smooth. Kegan was great checked me in and out with no problems and was kept updated More

by Sandiegobrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Nov 09, 2022 -

Lexus San Diego responded

Hi, we're glad you're happy with the way we do business here. Thank you for the five-star review of the informative and speedy service we provided during your visit. Please don't hesitate to reach out to us here at Lexus San Diego in the future if you need any further auto-related assistance from our Service Team.

November 03, 2022

Michael Cain is very kind and very efficient at his job in the dealer ! Not wasting time and raising the bar in customer service!!! Thank you so much Michael! More

by solkarnoriega@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Nov 07, 2022 -

Lexus San Diego responded

Hello! Thank you for your kind words. We strive to provide top-quality service, and we're happy that was the case for you during your visit. Should you require any extra help, our team is available at Lexus San Diego. Take care.

November 03, 2022

My vehicle was ready earlier than expected, and the final bill was almost spot on the estimate. More

by djc3274
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Report | Print
Nov 07, 2022 -

Lexus San Diego responded

Hello. Thank you for your five-star review. We appreciate the opportunity to repair your vehicle promptly and earn your business. Please let our Service Department at Lexus San Diego if there is anything we can do to assist you further.

November 03, 2022

Timely acceptance of vehicle, timely completion of service, and timely return of vehicle. I was disappointed that my loaner gas light came on before I drove 10 miles. More

by Rmorig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael cain
Report | Print
Nov 07, 2022 -

Lexus San Diego responded

Hello. Lexus San Diego is excited to read that we provided you with timely service. If you would like to have a dialogue, please feel free to reach out. Thank you for the positive review.

November 02, 2022

Everyone was extremely helpful and professional. I loved that the technician sent me videos as he worked on my car! Nice touch. More

by Michelerhodes1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KEAGAN , Sean Weaver
Report | Print
Nov 06, 2022 -

Lexus San Diego responded

Hello. Thank you for the five-star review. We are excited to learn that our helpful and professional Service Team kept you abreast of the progress through video. It was our pleasure to assist you. Please let us know if there is anything else we can do to help you further. Have a wonderful day.

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