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Lexus San Diego

San Diego, CA

4.9
1,322 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,322 Reviews of Lexus San Diego

October 08, 2022

Friendly, professional and responsive. We’ve received excellent service on all four ES models dating back several years. More

by Happy Strappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 10, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego and giving us such a wonderful rating. We are always happy to be of service.

October 08, 2022

Had an appointment and promised 1 1/2 hour to fix flat tire, over 2 hours later no update. Asked someone I know that’s when I got my car. Not friendly. More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Quintero
Oct 10, 2022 -

Lexus San Diego responded

Andy, I appreciate you taking the time to share your feedback regarding your recent visit here at Lexus San Diego and would like the opportunity to discuss your scheduled appointment time for fixing your flat tire. Can you please send your contact information to me? I look forward to hearing from you. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

October 03, 2022

Krystina was superb at keeping me up to date on everything. She went above and beyond in my book. She found ways to make sure I was happy with any new updates and actually helped try out a differen More

by Meli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Oct 05, 2022 -

Lexus San Diego responded

Hello. We are thrilled to learn that our Service Team went above and beyond to ensure that you were kept informed while your vehicle was being serviced. Lexus San Diego is pleased that you are happy with our work and want to thank you for your fantastic review. We will be here for any of your future automotive needs.

October 02, 2022

I’m still young but had purchased and paid 7 cars already, trying every car manufacturers out there. Had happened to purchased my first Lexus at this dealership. The process was very long compared to More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Sibou, Sean Weaver
Oct 04, 2022 -

Lexus San Diego responded

John, thank you for taking the time to leave us a positive review. We are happy to learn that our Sales Team was able to help you find a great vehicle and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your vehicle, feel free to give us a call here at Lexus San Diego.

October 01, 2022

Wonderful service from the moment I checked in and when I picked up my vehicle. More

by mguerrero98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Oct 03, 2022 -

Lexus San Diego responded

Hello, and thank you immensely for your 5-star review. We're happy to learn that you appreciated the great customer care from our Service Team and we hope you will continue to choose Lexus San Diego for all of your future luxury automotive needs.

October 01, 2022

Helpful and on time and willing to do the paperwork to help me purchase my leased car More

by kzuckerman55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Oct 03, 2022 -

Lexus San Diego responded

Hello! Thank you for taking the time to leave a positive review for us at Lexus San Diego. We're happy our Sales Team could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2022

I am very happy with the service we received from Jacob, he was excellent and very helpful!! More

by As8679
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 01, 2022 -

Lexus San Diego responded

Hello, thank you for your kind words. We're happy we could help. We want all of our customers to feel this way when visiting Lexus San Diego. We hope to be of service to you again.

September 29, 2022

I have been taking my car to get serviced at Lexus SD for past 6 years. They are trustworthy and go above and beyond to take care of my car. I tried another Lexus dealer in the past and will not go back ther More

by Romartini1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Sep 30, 2022 -

Lexus San Diego responded

Lexus San Diego wants to thank you for your continued business and loyalty. Our Service Team always enjoys having you in and we look forward to your next visit. Stay safe and have a great day.

September 29, 2022

Excellent experience of purchasing a suv. Sadeer and Deanna acted very professional during the whole process. Highly recommended lexus dealer. More

by fakner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadeer and Deanna assisted us throughout the whole process
Sep 30, 2022 -

Lexus San Diego responded

Hello, Fakner, thank you for the recommendation and for taking the time to acknowledge our Sales Team. Congratulations on your new purchase. Lexus San Diego looks forward to working with you in the future.

September 29, 2022

Friendly sales man and clean dealer easy to talk with people and friendly costumer service made buy car fast and easy best experience More

by Sithyduong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony and victor micheal, Sean Weaver
Sep 30, 2022 -

Lexus San Diego responded

We are excited to have you as a customer of Lexus San Diego and are appreciative of your five-star review. Be assured that you can always expect that same level of service, no matter what you need help with.

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