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Lexus San Diego

San Diego, CA

4.9
1,352 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,352 Reviews of Lexus San Diego

October 22, 2022

Marco Martinez is the reason why I continue to return for service. He explains in detail what needs to be repaired. He is so kind and friendly. More

by Leilanie Charlot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Hello Leilanie. Thank you for taking the time to share your excellent five-star review, we here at Lexus San Diego appreciate it. Our friendly Service Team strives to always ensure you are kept informed in detail throughout your service visits. It's always our pleasure to be of assistance to you, don't hesitate to reach out for any future needs.

October 22, 2022

I appreciated the video they sent of things completed and recommended things. Thanks so much! More

by Lexuslove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Thank you for the great feedback and for choosing Lexus San Diego. We are elated to know you appreciated the video so much. It's the least we could do. Please don't hesitate to contact us if you need further assistance. Have a delightful day.

October 22, 2022

The experience was particularly good, Krystina was very friendly and earnest and it was a pleasant experience. More

by luaimee0213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina, Sean Weaver
Report | Print
Oct 24, 2022 -

Lexus San Diego responded

Hello. Thank you for your positive review. We at Lexus San Diego are delighted to know you had a pleasant experience with our friendly staff. If you need anything, let us know. We are always here to help.

October 21, 2022

Vidal and Andy are very helpful and professional. Thanks for the snacks in the waiting room. More

by Erma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vidal
Report | Print
Oct 23, 2022 -

Lexus San Diego responded

Hello Erma, we are glad you got to work with our helpful and professional team. While you waited you got to enjoy the free amenities in our waiting room here at Lexus San Diego. Thanks so much for doing business with us.

October 20, 2022

This dealership has put great systems in place for conveniently scheduling, dropping off, approving repairs, picking up and paying for service. More

by RTSmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Oct 21, 2022 -

Lexus San Diego responded

Hi, we're glad you're happy with the way we do business here. We are pleased to see you are satisfied with the care you receive. Please don't hesitate to reach out to us here at Lexus San Diego in the future if you need any further assistance.

October 16, 2022

Good customer service , very friendly and helpful. Update service information very helpful. The waiting room coffee is good too. More

by marywu616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 19, 2022 -

Lexus San Diego responded

Mary, our friendly and helpful Service Team updates our customers on the job being done to keep you informed of what's going on. It was a pleasure working with you during your recent visit with Lexus San Diego. We're happy you enjoyed the waiting room and the coffee. Have a great day!

October 16, 2022

Andy was efficient and respectful of my time. Always a pleasure to to see Andy appreciate his desire to help me with my service. More

by Mary Kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 19, 2022 -

Lexus San Diego responded

Mary, thank you for your high-star review. We're happy to know that your experience with our respectful Service Team here at Lexus San Diego is always pleasant. We strive to provide efficient and prompt service to our valued customers. We hope you have a wonderful day.

October 16, 2022

Michael Cain is a great service rep. Personable, honest. A pleasure to work with. Service always does a great job on a timely fashion More

by Louis Levy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Oct 17, 2022 -

Lexus San Diego responded

Hello Louis, thank you so much for recognizing our great Service Department. We are so proud to serve you here at Lexus San Diego and are grateful for this wonderful review and feedback.

October 16, 2022

The entire service experience from end to end at Lexus San Diego was thoroughly delightful. Andy Amenta is a rock star of a service consultant. More

by Tzen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Oct 17, 2022 -

Lexus San Diego responded

Our entire Service Department is proud to provide you a delightful service experience. Thank you for leaving us here at Lexus San Diego such a kind review.

October 15, 2022

Happy with the service. Keep up with the good job. Although, not needed, the loaner vehicle could be issued with full tank of gas, to be returned with full tank also. More

by bhim_shrestha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kegan
Report | Print
Oct 18, 2022 -

Lexus San Diego responded

Lexus San Diego appreciates this wonderful review and recommendation. We are thrilled to have you as our customer and hope to see you again. Take care.

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