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Lexus San Diego

San Diego, CA

4.9
1,317 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,317 Reviews of Lexus San Diego

August 03, 2022

This was my first visit to Keaney Lexus and the experience was first class. Tom Phillips and his team were extremely thorough in making sure my needs were taken care of. I look forward to a retur More

by Dj1adam12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phillips, Ramon Quientero
Aug 04, 2022 -

Lexus San Diego responded

We are delighted to know your experience was wonderful. Lexus San Diego strives to provide helpful service to all our valued customers. Thank you for doing business with us.

Aug 08, 2022 -

Dj1adam12 responded

Thank you for the excellent customer service and making the experience as pain free as possible. I look forward to the next visit.

August 03, 2022

Lexus of San Diego service department provides exceptional customer service. Michael Cain was very knowledgeable about the Lexus in general. Very well organized facility. Thank you! More

by gerryboy619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael S Cain
Aug 03, 2022 -

Lexus San Diego responded

Thank you so much for this excellent review of our Service Department here at Lexus San Diego, You are a valued customer of ours and we hope to serve you again any time you need us.

August 02, 2022

The absolute easiest and best experience of buying a car we’ve ever experienced awesome More

by Johnny and Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 04, 2022 -

Lexus San Diego responded

We're so glad that the car buying process went so smoothly and that you left satisfied. Thank you for your review and for choosing Lexus San Diego.

August 02, 2022

I always take my vehicle to Lexus San Diego reason because i know it’s on good hands with service I always receive More

by rickcvaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Aug 04, 2022 -

Lexus San Diego responded

Thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus San Diego!

July 31, 2022

It has a very good service department but a so-so sales group. I wanted to trade for an eSUV and I got was nothing. More

by tohong30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No name
Aug 03, 2022 -

Lexus San Diego responded

Our Service Department here at Lexus San Diego is pleased to know we could offer you 4-star service. Please contact us anytime, we would like to work with you on getting the perfect SUV for you. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

July 30, 2022

The service representative Kegan is a superb ambassador to Lexus Kearny Mesa. He is courteous knowledgeable, and clearly explain to me how the repair would proceed. When the car was returned to me, all rep More

by jkolins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan
Aug 02, 2022 -

Lexus San Diego responded

Hello! We appreciate your feedback in regard to your service visit. We are pleased to know that your overall service went well and our Service Team was courteous and knowledgeable. Thank you for doing business with Lexus San Diego.

July 30, 2022

Fast, friendly, and professional. I have total trust in this team to take care of my vehicle needs. More

by lg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy A
Aug 02, 2022 -

Lexus San Diego responded

We are thrilled that our team has shown such great professionalism during your interactions with them. We are honored to be the recipients of your trust here at Lexus San Diego.

July 30, 2022

Had a very positive experience. Work was done quickly and on time. Will return for future maintenance. More

by Stefanahyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Aug 02, 2022 -

Lexus San Diego responded

We are very glad to learn that our Service Team took care of you in a timely manner and your experience went well. Your business with Lexus San Diego is appreciated and we look forward to serving you again.

July 30, 2022

Prompt service and thorough service. Staff is helpful, friendly and provides clear explanations of car condition. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco martinez
Aug 02, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave a review for us at Lexus San Diego. We're happy we could meet your expectations! Our team is available should you require any extra help.

July 29, 2022

From sale to Service 2013-2022, has always very good! Marco Martinez, my Service Writer, is great. More

by noahr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Aug 01, 2022 -

Lexus San Diego responded

Thank you for recognizing the team here at Lexus San Diego. We are glad to know that the team always provides you with a positive experience.

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