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Lexus San Diego

San Diego, CA

4.9
1,319 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,319 Reviews of Lexus San Diego

July 30, 2022

Prompt service and thorough service. Staff is helpful, friendly and provides clear explanations of car condition. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco martinez
Aug 02, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave a review for us at Lexus San Diego. We're happy we could meet your expectations! Our team is available should you require any extra help.

July 29, 2022

Easy online appointment, fast friendly service. I would recommend this dealership for all your service needs. More

by micabielling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 31, 2022 -

Lexus San Diego responded

Hello! Thank you for choosing Lexus San Diego for your service needs. We are pleased to know that our Service Team was able to offer you a fast and friendly experience. Please let us know if there is anything else we can do for you.

July 29, 2022

Very pleased with the people and service at this dealership. Krystina is the best - very knowledgable, efficient and helpful. She does not try to push extras that are not necessary, but stays stri More

by acapozza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Jul 29, 2022 -

acapozza responded

Always a great and professional experience at this dealership!

Jul 30, 2022 -

Lexus San Diego responded

Hello! We truly appreciate you taking the time to write such a nice review, and trusting us at Lexus San Diego to take great care of your Lexus. We'll make sure you always get treated to top-notch service every time you visit.

Jul 31, 2022 -

acapozza responded

Thank you for your kind response!

July 29, 2022

From sale to Service 2013-2022, has always very good! Marco Martinez, my Service Writer, is great. More

by noahr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Aug 01, 2022 -

Lexus San Diego responded

Thank you for recognizing the team here at Lexus San Diego. We are glad to know that the team always provides you with a positive experience.

July 29, 2022

Good Service and overall it was a good experience. Kegan Johnson, my service advisor, went the extra mile to provide an excellent outcome when an unexpected service problem was discovered during a 150 More

by delovejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Aug 01, 2022 -

Lexus San Diego responded

Hello, We are so glad to see that your Service Advisor went the extra mile to assist you during your visit. We know how important it is to provide our customers with options when the unexpected happens. Thank you for your business.

July 28, 2022

All went well. Thank you. Krystina did a great job getting the service done on the car. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 28, 2022 -

Lexus San Diego responded

Hello Rick, we are happy to know your experience went well. Thank you for choosing Lexus San Diego.

July 25, 2022

It’s convenient and close to my favorite restaurants. The people are nice and approachable. More

by venelou26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilli P.
Jul 26, 2022 -

Lexus San Diego responded

Lexus San Diego is happy to know your experience was great. Thank you for doing business with us we look forward to helping you with any of your future needs.

July 24, 2022

Lili and Andy went to extra efforts to understand my concerns and then to care for my car to in spite of the large number of customers and the extra hot day. Thank you. More

by Maryjwall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili and Andy
Jul 26, 2022 -

Lexus San Diego responded

Hello dear customer, we are so glad you had an excellent service experience here at Lexus San Diego. Thank you for the great review!

July 23, 2022

The maintenance was well done and the reminders for it were appreciated. As ever, the staff was pleasant and helpful. My 30 years of Lexus leasing through you supports this opinion as well as my high sa More

by VJFMDSDCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 25, 2022 -

Lexus San Diego responded

Hello, Your satisfaction is important to us, so we are thrilled that our team could meet your service needs. Thank you for choosing Lexus San Diego and please let us know if there is anything else you need.

July 23, 2022

The people in service are very attentive and a great team. I appreciate it. Thank you. More

by samcdacosta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Jul 24, 2022 -

Lexus San Diego responded

Hello, It's great to hear that our Service Team was very attentive to you, and we're grateful to have such a valued customer as you are. Thank you for the wonderful review about Lexus San Diego.

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