Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus San Diego

San Diego, CA

4.9
1,469 Reviews
Call Dealership (844) 570-9796
View Awards

4970 Kearny Mesa Rd

San Diego, CA

92111

Directions

By Type

1,469 Reviews of Lexus San Diego

November 14, 2022

Every time I go to Lexus San Diego I feel like home. They make me feel part of the Lexus family. They have and excelente staff from the time you arrived and live the dealer love Lexus SanDiego More

by rickcvaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah & Marco Martínez , Sean Weaver
Report | Print
Nov 15, 2022 -

Lexus San Diego responded

Thank you for your positive feedback and continued support! We're happy to learn that our staff makes you feel like family. We value you as a customer and look forward to your next visit with us here at Lexus San Diego.

November 13, 2022

Great service, quality work, and the loaner was ready. Michael was friendly and knowledgeable. This was a very positive experience. More

by barbaraisrael27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Nov 14, 2022 -

Lexus San Diego responded

Thank you for taking the time to share your 5-star review. It is important that we give our customers an overall great experience from start to finish and we are happy to learn that we were able to do that for you during your recent visit. We look forward to your next visit to Lexus San Diego.

November 13, 2022

Very efficient…got my car back earlier than scheduled. Excellent communication with me throughout the visit! I like that I pay the person who checked me in. It takes way less time and she had my key so More

by Phyllis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrystina
Report | Print
Nov 13, 2022 -

Lexus San Diego responded

Hi Phyllis. Communication is key here at Lexus San Diego. We know that keeping you informed during your scheduled maintenance is important. Thank you for your five-star review and for trusting us with your vehicle. If we can be of any further assistance, please reach out to us.

November 12, 2022

I’ve been helped immediately as I pulled in their building .inspite of heavy rain. More

by Coffee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Report | Print
Nov 12, 2022 -

Coffee responded

Good service performance by my service consultant. Will definitely referred to other friends.

November 12, 2022

Very busy service department. But ready with a loaner, so definitely a plus. Great customer service and good communication. More

by rjcheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Nov 14, 2022 -

Lexus San Diego responded

Hello. Thank you for your review. We are happy to know our Service Department provided you with a great experience. It is always our priority to maintain excellent communication with our customers. Please reach out to us if you need any further assistance. Lexus San Diego is here for you.

November 12, 2022

I have been taking my Lexus for several years. They provide top notch friendly service consistently. More

by Bccb4
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Nov 14, 2022 -

Lexus San Diego responded

Hello. Thank you for taking the time to leave a review. We are pleased to learn that you continue to receive professional and friendly service from our Service Department. If you need any further assistance, please let us know. Lexus San Diego is here for your auto-related needs.

November 11, 2022

The service staff knows there stuff and are very courteous and friendly. The sales staff bent over backwards to help me out providing me with all the information i needed More

by thom.kettle
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Nov 13, 2022 -

Lexus San Diego responded

Hello, we truly appreciate your warm words and kind review about our wonderful staff. We strive for excellent customer satisfaction in all aspects of our dealership here at Lexus San Diego. It is a pleasure to see that your visit was friendly, courteous, and informative. We look forward to being of service to you again in the future.

November 10, 2022

Lili was very helpful and the waiting area was very nice. My service was completed in a timely manor. More

by kellytackert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lili
Report | Print
Nov 12, 2022 -

Lexus San Diego responded

Hello, thank you for letting us know about your nice appointment with our Service Team. We are always happy to learn of their helpful and quick service. We're also glad that you could enjoy our waiting area. Thank you for being a customer with us at Lexus San Diego.

November 10, 2022

Very quick and attentive service. I was in and out - all my questions answered and constant communication for real time updates. More

by Maria S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Martínez
Report | Print
Nov 12, 2022 -

Lexus San Diego responded

Hi Maria, thanks for letting us know of your wonderful experience with our Service Team. We are delighted to know that they were attentive and made sure to communicate and share all requested information with you. Thank you for letting Lexus San Diego take care of you and your vehicle.

November 05, 2022

Took my NX for service. Process was quick and smooth. Kegan was great checked me in and out with no problems and was kept updated More

by Sandiegobrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Report | Print
Nov 09, 2022 -

Lexus San Diego responded

Hi, we're glad you're happy with the way we do business here. Thank you for the five-star review of the informative and speedy service we provided during your visit. Please don't hesitate to reach out to us here at Lexus San Diego in the future if you need any further auto-related assistance from our Service Team.

1
...
59
60
61
...
147