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Lexus San Diego

San Diego, CA

4.9
1,315 Reviews
Call Dealership (844) 570-9796
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4970 Kearny Mesa Rd

San Diego, CA

92111

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1,315 Reviews of Lexus San Diego

June 24, 2022

Both my experience in sales and in service were excellent! A sales person drove me home when I had my car towed, because loaners are not available on Sunday. More

by Msdiet32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serghy in sales and Michael in service
Report | Print
Jun 27, 2022 -

Lexus San Diego responded

All of us are overjoyed to earn this 5-star review because of your excellent experience with our Sales Department and Service Team. We're happy we were able to accommodate you to the fullest. Thank you for choosing Lexus San Diego.

June 23, 2022

Marco Martinez is a great service advisor. I have zero complaints with him and I will not deal with anyone else. I am disappointed your technicians could not find anything wrong with my car More

by markthurston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Report | Print
Jul 07, 2022 -

Lexus San Diego responded

Mark, I would like to speak with you regarding your service experience here at Lexus San Diego. We take your feedback seriously, so please send me an email with your preferred contact information to discuss this further. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

June 22, 2022

Courteous Staff! Services are: “Al Carte”’ ! Your Mechanics do exactly what is on the paperwork! Nothing beyond that! More

by moviecop135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Q. Is Courteous! Helpful! Customer Oriented! I enjoy 😊 😍 having him as my Svc. Rep..
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Jun 24, 2022 -

Lexus San Diego responded

It is our great pleasure to always do the work that we have provided information over. We appreciate you taking the time to praise our courteous Service Team. We would be delighted to assist you again here at Lexus San Diego.

June 20, 2022

Excellent service. I am very satisfied with the work done. Thank you Michael Cain and staff at Lexus Kearnry Mesa More

by Bennyber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

Benny, we here at Lexus San Diego appreciate you taking the time to leave us a five-star review. We are glad to learn you enjoyed a positive experience while getting your vehicle serviced. Our Service Team will always be here to help with any future needs. Come back and visit us again soon.

June 20, 2022

Excelente customer service! Employees are really nice and make you feel important from the moment you get there until you leave. More

by Sgonzales52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

Thank you for your five-star review. We are honored to have earned your business here at Lexus San Diego and look forward to welcoming you back for any future needs.

June 20, 2022

Andy is the best service writer at Lexus San Diego! I would recommend this dealership to anyonrlooking to buy a Lexus. Great customer service too! More

by Barbrn1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

Thank you for your great five-star review. Our Sales Team will always be here to provide great service, please don't hesitate to reach out to us at Lexus San Diego for any future needs. Congratulations on your new vehicle.

June 19, 2022

I have always received excellent service from Lexus San Diego. Andy Armenta is my device advisor. He is terrific! More

by heidibrockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

Thank you for the five-star review! Our Service Team here at Lexus San Diego appreciates your kind words and your business.

June 18, 2022

Thank you for the complimentary loaner car. Forgot to ask if my tires was rotated or not. The paper work says only if applicable. Anyway thank you for the good service. More

by totong
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure.
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

We here at Lexus San Diego appreciate you taking the time to leave us a four-star review. Our Service Team will always be here to assist with any future needs. Come back and visit us again soon.

June 18, 2022

New car salesman Michael was excellent. Less satisfied w process/outcome w department that offers to buy trade in… would gladly recommend this dealership. More

by rtwerlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Jun 21, 2022 -

Lexus San Diego responded

Hello, Lexus San Diego wants to thank you for your feedback and the recommendation. Hope you have a stellar day.

June 18, 2022

Andy was professional, personable, and very efficient. He facilitated the loaner car and got me in and out quickly. More

by robinweaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andy amena
Report | Print
Jun 20, 2022 -

Lexus San Diego responded

Thank you, Robin, for this great review of Lexus San Diego. Our Service Department strives to accommodate our customer's needs and provide quick but efficient services.

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