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Lexus San Diego

San Diego, CA

4.9
1,400 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,401 Reviews of Lexus San Diego

July 23, 2022

The maintenance was well done and the reminders for it were appreciated. As ever, the staff was pleasant and helpful. My 30 years of Lexus leasing through you supports this opinion as well as my high sa More

by VJFMDSDCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 25, 2022 -

Lexus San Diego responded

Hello, Your satisfaction is important to us, so we are thrilled that our team could meet your service needs. Thank you for choosing Lexus San Diego and please let us know if there is anything else you need.

July 23, 2022

The people in service are very attentive and a great team. I appreciate it. Thank you. More

by samcdacosta
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Jul 24, 2022 -

Lexus San Diego responded

Hello, It's great to hear that our Service Team was very attentive to you, and we're grateful to have such a valued customer as you are. Thank you for the wonderful review about Lexus San Diego.

July 23, 2022

All of my contact with this dealership has been very positive in both the preowned and service departments. More

by Easy rider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans, Sean Weaver
Jul 25, 2022 -

Lexus San Diego responded

Lexus San Diego is overjoyed to know that you’ve had such great visits with our Sales and Service Teams. We are truly grateful to you for submitting this superlative commentary. Thank you for your business.

July 22, 2022

It is reassuring to have such exemplary service close at hand! Thank you very much. More

by 4victoriaford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kagen Johnson
Jul 23, 2022 -

Lexus San Diego responded

Hello! Thank you for taking the time to share your positive feedback and give us 5 stars here at Lexus San Diego. Come back and visit us any time, our team will always be here to provide you with exemplary service.

July 22, 2022

Excellent. Especially service coordinator andy amenta, who is one of the primary reasons why I have confidence in this dealership and whom I always trust to hel More

by jgoodwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ament, andy
Jul 23, 2022 -

Lexus San Diego responded

Hello! Our team is glad to be told that you had a great experience with our Service Team here at Lexus San Diego. We are thankful for this heartfelt recommendation of our location. Thank you for being a valued customer.

Jul 25, 2022 -

jgoodwin responded

Terrific folks at Kearney Mesa Lexus led by Andy Amenta!

Jul 25, 2022 -

jgoodwin responded

Very helpful, professional and courteous team at Kearney Mesa Lexus lead by Andy Amenta.

July 22, 2022

Great service quick efficient friendly would recommend to anyone and go back for further assistance More

by gregjgreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon, Sean Weaver
Jul 22, 2022 -

Lexus San Diego responded

Hello dear customer, our staff is happy to learn that you had a fine interaction with our dealership. Thank you for offering this excellent comment of Lexus San Diego. Thank you for being our customer.

July 21, 2022

Friendly, knowledgeable personnel; Excellent mechanics; comfortable waiting area/lounge; coffee machine, assortment of teas and snacks. More

by jeanne.ray49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan
Jul 22, 2022 -

Lexus San Diego responded

Hello dear customer, our team is delighted to provide you a friendly and knowledgeable experience. Thank you for the wonderful review of Lexus San Diego.

July 21, 2022

Have been very satisfied for many years. This visit was first time a negative was experienced: Without explanation, took a long time retrieving my vehicle. I had to ask twice. Consideri More

by David Schlafman
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 22, 2022 -

Lexus San Diego responded

Hi David, Thank you for your return business and we appreciate your positive review. We take on board your feedback about your wait time. If we can be of any further assistance then please contact us at Lexus San Diego.

July 20, 2022

No waiting time and friendly staff. Good waiting area and good coffee. No car wash was a Nono. More

by luisjerezb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 21, 2022 -

Lexus San Diego responded

We are delighted to know your overall experience was good. Lexus San Diego strives to provide no wait time and friendly staff. We look forward to helping you with any future needs.

July 19, 2022

Great service and communication . However , I expected my car to be washed and it was not done More

by Cjvaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jul 23, 2022 -

Lexus San Diego responded

Hello, Thank you for your feedback. Unfortunately with the water shortages, we had to temporarily suspend car wash services. We thank you for your business and will hopefully return this benefit soon. Best regards, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

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