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Lexus San Diego

San Diego, CA

4.9
1,400 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,400 Reviews of Lexus San Diego

July 17, 2022

Service is excellent. They have the option of making appointments with your service advisor and requesting a loaner car online or calling them. Due to the water shortage More

by d2w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Jul 19, 2022 -

Lexus San Diego responded

We are glad that your visit with our Service Team was excellent. Thank you for taking the time to share your thoughts on our online features and the car wash. We appreciate your business at Lexus San Diego.

July 15, 2022

Everyone was very kind and professional. Lilly took great care in addressing my unusual situation since I had recently brought my Lexus RX350 back from England and needed to remove safety eq More

by grunt.baboons06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente, Sean Weaver
Jul 15, 2022 -

Lexus San Diego responded

Hello, We are happy that our team could assist with your Lexus RX350. Thank you for choosing Lexus San Diego and we hope to continue to assist with all of your future automotive needs.

July 15, 2022

Service writer, Michael Cain, is amazing! Super helpful, well informed and incredibly courteous! Took my car in for regular maintenence in the morning, picked it up early afternoon, super fas More

by Ligiamora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 17, 2022 -

Lexus San Diego responded

Hello, we are truly pleased to learn of the super fast, helpful, and courteous service you received from our Service Department here at Lexus San Diego and want to thank you for leaving us a wonderful five-star review.

July 15, 2022

I’ve used Kearney Mesa Lexus for many years and have always had very good service. The service rep’s are courteous, helpful and knowledgeable. More

by sharonstriker26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 15, 2022 -

Lexus San Diego responded

Hello, we appreciate your five-star review. We are glad to learn that you are consistently impressed with our Service Department. Thank you so much for being one of our valued guests, and we look forward to your next visit at Lexus San Diego.

July 15, 2022

Great Customer Services and make you feel important and appreciated. Amazing feedback and information from the representative. More

by alexaresto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Almenta, Sean Weaver
Jul 16, 2022 -

Lexus San Diego responded

Hello! Thank you for taking the time to write about your experience with Lexus San Diego! We're glad that our staff made you feel valued and provided a high level of customer service. Thanks for choosing to bring your vehicle to us!

July 14, 2022

I’ve always been satisfied with the service they have given me. I’ve always gone to Lexus San Diego for any maintenance or concerns that I had. Lili is an awesome service advisor 5 stars to her. More

by Rowanmanuel06s2k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili Puente
Jul 15, 2022 -

Lexus San Diego responded

Thank you for trusting our Service Department with your automotive servicing needs! It is elated to read that you always receive awesome and satisfying experiences with us. We look forward to seeing you again here at Lexus San Diego.

July 14, 2022

Excellence in all service and the attendants were very friendly. Always great serviceba pleasure to go More

by Revangelist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler
Jul 15, 2022 -

Lexus San Diego responded

We are glad to have you as a valued and returning customer here at Lexus San Diego. Our Service Staff are always ready to provide you with excellent and friendly experiences.

July 14, 2022

Always a pleasant experience. My service consultant, Andy Amenta, is professional, organized and very easy to work with. He takes great care of me and my ES 350. More

by kleonard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Jul 15, 2022 -

Lexus San Diego responded

Thank you for trusting Lexus San Diego with the servicing of your Lexus ES 350. Our Service Department sets high standards for themselves to ensure our customers receive the most professional and organized servicing experiences. We look forward to assisting you again.

July 14, 2022

Our representative very professional and helpful. I will come back next year, I hope she’s still there.. her names Lilly.. More

by Dicksonpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly
Jul 15, 2022 -

Lexus San Diego responded

Thank you for taking the time to let us know you had a professional and helpful experience with our Service Staff. We look forward to assisting you at Lexus San Diego again.

July 14, 2022

Friendly and honest and no pressure to buy. They Know their cars! Super team! Thank you More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Simon
Jul 15, 2022 -

Lexus San Diego responded

Thank you for the amazing remarks about our Sales Team here at Lexus San Diego. It is our pleasure to have assisted you through the purchasing process with friendly and honest interactions, as well as a no-pressure purchasing experience. We would be elated to do business with you again.

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