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Lexus San Diego

San Diego, CA

4.9
1,482 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,482 Reviews of Lexus San Diego

July 05, 2022

I took my UX 200 for its first 5k service. Kegan Johnson in the service department provided top notch service. Very efficient. I was in and out with a loaner very quickly. The process was so e More

by luwainng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Jul 07, 2022 -

Lexus San Diego responded

Thank you for your positive review. We are delighted to know that our Service Department was able to provide you with a top-notch experience. We appreciate your feedback on the timeliness and process. We hope to see you again at Lexus San Diego.

July 04, 2022

Good dealership. However, needed tire replacement 4 months prior to 3 year lease end for 2020 ES. Only had 27,500 miles on the original tires. They were always prope More

by Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 09, 2022 -

Lexus San Diego responded

Bruce, Thank you for sharing this candid feedback regarding your recent service visit. We appreciate your patronage here at Lexus San Diego. Thank you, Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

July 03, 2022

Great timely service with a positive attitude and a smile. Michael was a pleasure to work with. More

by jbcox731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 03, 2022 -

Lexus San Diego responded

Thank you for the positive feedback. We appreciate your business here at Lexus San Diego and hope to see you again next time.

July 02, 2022

Courteous, professional, and thorough. They searched all over SoCal and found the exact RX 350 my wife wanted. Brian was very patient while we we were deciding the right color combinations More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Barrantes, Sean Weaver
Jul 06, 2022 -

Lexus San Diego responded

Hi Tim. Congratulations on your Lexus RX 350 purchase. We're glad we were able to accommodate your vehicle needs and that you had a courteous and professional interaction with our Sales Department. Thank you for choosing Lexus San Diego. If you have questions about your new automobile, please feel free to contact us.

July 02, 2022

Great service in the service dept (Michael Caine). Would recommend bringing your Lexus here for service. I have never purchased from this dealership so I cannot comment on the experience of buying a More

by Clthompson94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caine 5 stars
Jul 06, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego for your servicing needs. We strive to provide great experiences to our amazing customers and look forward to assisting you again. Our Service Department appreciates your recommendation.

July 02, 2022

Hello, Excellent Service For Me At 4970 Kearny Mesa Lexus, The Best & Michael Cain, Thanks !!! More

by Rosetta H Bennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jul 03, 2022 -

Lexus San Diego responded

Hi Rosetta, Thank you for sharing your five-star experience. We are delighted to learn that you received excellent service from our Service Department. We look forward to doing business with you again at Lexus San Diego.

July 01, 2022

Good customer service 2 hrs waiting is still okey Andy find way to always help If the service takes longer he is always Willing to offer loaner More

by Jhojho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego for your automotive servicing needs. It is always great to know that our Service Team is providing good customer care to our valued customers. We look forward to assisting you again.

June 30, 2022

Excellent service, very good communication with customers at every level. Very professional and respectful of clients. More

by ceyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Lily and Jordan - highest rating to each.
Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that our team provided you with such a respectful and communicative experience. Until next time.

Jul 05, 2022 -

Lexus San Diego responded

Thank you for choosing Lexus San Diego. We are happy to know that our team provided you with such a respectful and communicative experience. Until next time.

June 29, 2022

Wonderful service from Lexus and my service advisor, Michael Cain!!! Michael always provides the best possible service, is extremely knowledgeable, and goes the extra mile. Thanks so much!!! More

by DAWN V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Jul 02, 2022 -

Lexus San Diego responded

Hi Dawn, we are so glad to learn that you had a wonderful service experience with us here at Lexus San Diego. Thank you for the amazing review and please don't hesitate to come back and see us!

June 29, 2022

Friendly service on time, and very convenient, I will introduce to my friends Thanks you More

by tomle59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lili puente , Sean Weaver
Jul 01, 2022 -

Lexus San Diego responded

Hello. Thank you for recommending us here at Lexus San Diego. We are glad to learn our team was able to take care of you and your vehicle efficiently while making the process convenient. If you have any further needs or questions, we will be happy to assist you.

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