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Lexus San Diego

San Diego, CA

4.9
1,363 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,363 Reviews of Lexus San Diego

February 16, 2022

Promptly attended and I was given an amazing loaner. I got my car back well in advance of the time I was told. I bought my Lexus from this dealer and I’m very happy overall. More

by Jaimecamacho52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Quintero
Feb 16, 2022 -

Lexus San Diego responded

Jaime, we thank you for sharing your wonderful review for us here at Lexus San Diego. We are pleased to learn that our Service Team took great care of you in a timely manner. We value your business.

February 11, 2022

They gave me discounts I didn’t know existed and that I hadn’t asked for, and price came out lower than the original estimate. Very professional service. I was very pleased. More

by Ami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta, Sean Weaver
Feb 12, 2022 -

Lexus San Diego responded

Ami, thank you for your positive feedback! Our Service Department at Lexus San Diego always strives to provide professional and thorough service and support for your maintenance needs.

Feb 12, 2022 -

Ami responded

I appreciate the professionalism you offer in servicing my car.

February 09, 2022

It's good to experience real customer service again with the service department! Michael Cain was professional, friendly, knowledgable and efficient. That checks all the boxes for me! More

by julie.phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 09, 2022 -

Lexus San Diego responded

Hi Julie, It is lovely that you found our Service Department to be professional, friendly, knowledgeable, and efficient. Thank you for choosing Lexus San Diego and we look forward to seeing you again in the future.

February 08, 2022

Kegan Johnson is always helpful, professional and courteous. Makes sure my time isn’t wasted waiting for my loaner or when I return to pick up my car. Give that man a raise!!!!! More

by Dan44423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson, Sean Weaver
Feb 08, 2022 -

Lexus San Diego responded

We are so pleased to learn that our Service Team took great care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We value your business.

February 08, 2022

Good service. Ramon was very helpful. Staff members are very friendly, waiting room was nice. More

by Dragon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 08, 2022 -

Lexus San Diego responded

Hello, thank you for taking the time to review our team here at Lexus San Diego.

February 07, 2022

Andy helped me to have my car service for 40,000 miles. I got it the following day like what he told me . Thank you.. More

by Aurora Castillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 07, 2022 -

Lexus San Diego responded

Aurora, we are so pleased to read that our Service Team took great care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We appreciate your business.

February 07, 2022

Marco provided excellent service. He communicated well so I knew everything to expect. Gave me options as far as my 30,000 check up. He brought up that I had a factory recall and wanted to take care of this More

by mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
Feb 07, 2022 -

Lexus San Diego responded

Mark, we are so pleased to learn that our Service Team took wonderful care of you here at Lexus San Diego. We strive to provide our customers with the best service possible in a timely manner. We value your business.

February 05, 2022

We had a fantastic experience! I would recommend anyone to check out their showroom. The staff was warm, friendly, and NOT pushy at all. This is our first Lexus and the entire experience made us instant More

by loony-short01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 05, 2022 -

Lexus San Diego responded

Thank you for taking the time to leave us feedback and a five-star rating! Our team strives to provide our guests with a friendly, professional experience with every visit and we are thrilled that your feedback reflects that. We are proud that you chose the Lexus San Diego team to assist you in finding the perfect vehicle for you and welcome you to the Lexus family. We look forward to working with you again next time. Frank Pierce General Manager Lexus San Diego fpierce@penskeautomotive.com

February 05, 2022

The representative who handled my service was very good. However, this was a routine service on a 3 year old car and took 2 days. The representatives who make appointments should let us know in advance if t More

by wwkramer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero
Feb 05, 2022 -

Lexus San Diego responded

Thank you for sharing your review. We are happy to know that you were satisfied with the work we provided. We also appreciate your feedback and if you would like to discuss this further, please feel free to reach out to us. Our team here at Lexus San Diego hopes to work with you again in the future.

February 04, 2022

I had a great experience with everyone at this dealership. Wally was very helpful throughout the whole buying process. Roman was great, it was extremely helpful for him to go over the details of More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally, Roman, Tyler
Feb 04, 2022 -

Lexus San Diego responded

Tina, we are so happy to read your wonderful review for us here at Lexus San Diego. We strive to provide our customers with the best service possible. We appreciate your business.

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