Lexus Santa Monica

Close Personal Attention My compliments and thanks to Mr. Oscar Najera, Service Advisor. Recently I brought in for 6 months service my 2004 ES 330. Mr. Najera greeted me at My compliments and thanks to Mr. Oscar Najera, Service Advisor. Recently I brought in for 6 months service my 2004 ES 330. Mr. Najera greeted me at the front door with a warm smile and a friendly handshake. My car was returned later the same day duly serviced , cleaned and looking brand new . I intend to ask for Mr. Najera again when my wife's 2000 RX300 is due for service in a few weeks. Please convey our gratitude for his close personal attention. More

Great experience! I got a great deal on my new beautiful car and the experience was relaxed and not stressful. Enrique was so kind and helpful and met all of my needs. I got a great deal on my new beautiful car and the experience was relaxed and not stressful. Enrique was so kind and helpful and met all of my needs. Will be a loyal customer for a very long time ! More

Stellar service I have been coming to the Santa Monica Lexus service center for many years. The service levels here have been nothing short of exceptional. Ask for T I have been coming to the Santa Monica Lexus service center for many years. The service levels here have been nothing short of exceptional. Ask for Tim Nelson. He is a rep that constantly provides the highest level of great service; and never ceases to go above beyond. Cory Tamura has been the mechanic working on my car the last few times. He is extremely thorough and always remedies the issue correctly the first time. I've been so pleased with the service levels that Tim and Cory provide for me. Lexus is very lucky to have such dedicated employees. More

Car service Yet another great experience at Lexus Santa Monica Service. My service rep, Douglas Elliott, was very attentive and courteous, he had me out the door Yet another great experience at Lexus Santa Monica Service. My service rep, Douglas Elliott, was very attentive and courteous, he had me out the door in my loaner vehicle in no time. More

Friendly and professional service Michelle Romanoff provides very professional and friendly at the same time service. She gave a number of option and satisfy our requirements. Thank yo Michelle Romanoff provides very professional and friendly at the same time service. She gave a number of option and satisfy our requirements. Thank you, Michelle More

Best deal ever Enrique is the best salesman ever! He had my quotes ready when I walked in the door. He got me the car I wanted for the price I wanted. I bought my fi Enrique is the best salesman ever! He had my quotes ready when I walked in the door. He got me the car I wanted for the price I wanted. I bought my first Lexus from Enrique in 2010 and six years later I came back to Lexus Santa Monica, because I knew he would do the same hassle-free great job he did in 2010. I love love love the service. 😍👍👍👍 More

Professional service and wonderful customer service Santa Monica dealership is outstanding, this is the 3rd time I've done business with them and I can't say enough about the professionalism and custome Santa Monica dealership is outstanding, this is the 3rd time I've done business with them and I can't say enough about the professionalism and customer service. Ala Modami was the salesperson that helped me this time, I cannot say enough about him, thank you Ala. More

Service Joe Broytman customer service is definitely on point,, this is my second time with Joe and so far I'm pleased with the service. Thanks Joe Broytman customer service is definitely on point,, this is my second time with Joe and so far I'm pleased with the service. Thanks More

car repair Patrick levinson did an outstanding job in getting the car repaired and back to me.the car was spic and span and available earlier than promised Patrick levinson did an outstanding job in getting the car repaired and back to me.the car was spic and span and available earlier than promised More

Service As usual, the service on my car was seamless. I dropped if off, and it was done even before I had said I would need it. I got a brand new loaner and As usual, the service on my car was seamless. I dropped if off, and it was done even before I had said I would need it. I got a brand new loaner and they even allowed me to pay online before I kicked it up so returning car was very fast. My service adviser was Raphael Navarro. Great Service! More